LaToeie Battles
Indianapolis
Summary
Dedicated professional with over 21 years of experience in the medical field, seeking to leverage extensive expertise within a reputable organization. Committed to contributing significantly to the company’s success while providing exceptional service to those in need. Proven ability to adapt and thrive in dynamic environments, ensuring high-quality care and support. Eager to bring a wealth of knowledge and a passion for helping others to a long-term career opportunity.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Insurance Specialist
Rayus Radiology
01.2025 - Current
- Providing expertise in insurance pre-certification and authorization of services by calling insurance companies to verify insurance information.
- Receiving preauthorization from patients and/or insurance companies and documents.
- Contacting patients and referring offices using HIPAA guidelines prior to scheduled exam when additional insurance information is needed.
Case Management Assistant
Ascension St. Vincent
11.2023 - 12.2024
- Provide various services supporting case management process.
- Obtain and record authorizations for ancillary services and denial reporting.
- Facilitate, identify and document all referrals, along with patient choice to appropriate facilities.
- Communicate status with case manager and arrange transportation.
Referral Coordinator
Eskenazi Health
08.2022 - 10.2023
- Responsible for scheduling patient referrals via Epic and assigning them to the correct specialty clinic.
- Reviews referrals for completeness and accuracy while following up for additional information if necessary.
- Assigns urgent referrals to appropriate nurses.
- Ensure CPT and ICD-9 coding are accurate and complete according to AMA's guidelines and for third party intermediaries.
Insurance Counselor
DaVita Dialysis Kidney Care
05.2021 - 08.2022
- Proactively manage insurance needs for patient load of 145 + across territory of 32 dialysis clinics by communicating and preparing with patients and social workers for insurance changes, terminations and patient transfers.
- Educated patients on eligibility to maintain coverage during transition to dialysis care, such as COBRA, FMLA, short-term and long-term disability.
- Assess uninsured admits in determining eligibility for insurance options such as Medicaid, Medicare and Marketplace.
- Submit reimbursement request to the America Kidney Fund for COBRA, EGHP, QHP and Medicare monthly premium.
Revenue Cycle Services Specialist
Indiana University Health
04.2018 - 05.2021
- Verifying patient’s eligibility and benefits for Neurosurgery procedures.
- Obtaining prior authorizations for deep brain stimulators, generators and spinal surgeries from transcribed physician’s prior authorization request.
- Verifying which device codes go with the correct CPT codes in a system called vital ware and verifying all ICD-10 codes.
Prior Authorization Specialist
Community Health Network
12.2017 - 05.2018
- Verifies patient’s insurance benefits and eligibility, obtains required authorizations for sleep study procedures and transcribe physician orders in Epic.
- Verifying the ICD-10 and CPT codes are correct.
Scheduler- Patient Access
St. Vincent/R1
02.2017 - 12.2017
- Schedule test/procedures for patients at various St. Vincent locations radiology test, biopsies, medication administration.
- Process medical orders for patient testing, secure most H&P’s/ office notes, if required, and research incorrect orders and correct before patient’s appointment.
Clinic Services Specialist
IU HEALTH PHYSICIANS
06.2015 - 02.2017
- Patient registration, work with sixty primary care providers’, verify insurances in a system called Availity, collect past due payments and posting them in a system called Passport OneSource, assisting with medical records, answering a multi-line telephone system and faxing, filing, scanning daily.
Patient Care Technician
St. Vincent Hospital
12.2010 - 05.2015
- Provide excellent patient care.
- Assist patients with daily activities of living.
- Collect vital signs, perform Accu-Chek, electrocardiograms, bladder scans, and collect test and specimens for labs that need to be performed.
- Also, assist with mobility and ambulation, post-mortem care, restraints, and report and record patient’s conditions and treatment.
Education
High School -
Warren Central High School
01.2003
Skills
- Compassionate patient care
- Coordinating data across multiple databases
- Knowledge of healthcare benefits and related terms
- Document accuracy verification
- Proficient in managing multiple tasks
- Epic software specialist
- Surgical appointment coordinator
- Medical prior authorizations
- Organizational skills in scheduling
- Interpersonal skills
- Experience with third-party payer processes
- Patient knowledge enhancement
- Revenue cycle analysis
Certification
Professional Medical Coding Curriculum
Timeline
Insurance Specialist
Rayus Radiology
01.2025 - Current
Case Management Assistant
Ascension St. Vincent
11.2023 - 12.2024
Referral Coordinator
Eskenazi Health
08.2022 - 10.2023
Insurance Counselor
DaVita Dialysis Kidney Care
05.2021 - 08.2022
Revenue Cycle Services Specialist
Indiana University Health
04.2018 - 05.2021
Prior Authorization Specialist
Community Health Network
12.2017 - 05.2018
Scheduler- Patient Access
St. Vincent/R1
02.2017 - 12.2017
Clinic Services Specialist
IU HEALTH PHYSICIANS
06.2015 - 02.2017
Patient Care Technician
St. Vincent Hospital
12.2010 - 05.2015
High School -
Warren Central High School