Latoya Dampier
Hammond
Summary
High energy oriented professional with 20 years of experience in the healthcare industry. Strong written and oral communication skills, computer literate, self-motivated, reliable, cooperative, flexible, and can effectively communicate on all organizational levels and diverse backgrounds.
Overview
31
31
years of professional experience
Work History
Guest Advocate
Target Greatland
2016.10 - 2025.12
- Provided customer service in a fast-paced high volume environment
- Processed sales, bagging items, and guiding guests through register prompts
- Handled price matches, missed coupons and de-escalated guest issues
- Promoted and explained membership requirements and other loyalty benefits
- Addressed inquiries improving overall customer satisfaction
Fulfillment Expert
2016.10 - 2025.12
- Picked items for order pick up, drive up, and ship from store orders and correctly staged them
- Prepared, packed, labeled and sorted guest orders for shipments in a timely manner and meeting deadlines
- Adhered to all safety guidelines, operating procedures, and product freshness standards
Grocery (Dbo) Designated business owner
Target Greatland
2016.10 - 2025.12
- Responsible for replenishing the floor
- Complete the zoning of assigned area, endcaps and sidecaps
- Ensure the sales floor is presentable
- Audit grocery items to replenish the floor
- Set sale planners
- Stock and back stock products
- Unload refrigerated/freezer food truck
- Perform back up cashiering duties
- Gather and pack online food orders
Direct Support Staff
Elim Christian Services
2002.10 - 2015.06
- Performed supervisory duties as scheduled and administered medication to clients
- Assisted in the care of children with special needs by supervising and performing hourly checks on the overnight shift
- Made adequate provisions for the personal needs and safety of the children in daily routines
- Completed documentation on behavioral goals when needed
- Performed all assigned tasks in accordance with facility policies and procedures
Stock Clerk
Target Greatland
2000.10 - 2011.02
- Responsible for sorting and stocking merchandise in corresponding units
Activity Aide
Crestwood Terrace
1999.10 - 2000.09
Activity Aide
Crestwood Care Center
1996.11 - 1999.05
Activity Aide
Lydia Healthcare Center
1994.11 - 1996.06
Education
Ivy Tech Community College
East Chicago, IN09.2015
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Dwight D. Eisenhower High School
Blue Island, IL06.1994
Timeline
Guest Advocate
Target Greatland
2016.10 - 2025.12
Fulfillment Expert
2016.10 - 2025.12
Grocery (Dbo) Designated business owner
Target Greatland
2016.10 - 2025.12
Direct Support Staff
Elim Christian Services
2002.10 - 2015.06
Stock Clerk
Target Greatland
2000.10 - 2011.02
Activity Aide
Crestwood Terrace
1999.10 - 2000.09
Activity Aide
Crestwood Care Center
1996.11 - 1999.05
Activity Aide
Lydia Healthcare Center
1994.11 - 1996.06
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Dwight D. Eisenhower High School
Ivy Tech Community College