Laura Anderson Gerth
Hope,In
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. It is my goal to help Pankratz Eye continue to excel and be a positive company and work place.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Pankratz Eye Institute
03.2024 - Current
- All Job duties listed below in Business Development/Front Office Manger
- Work with both the ASC and Clinic to assure invoices received were accounted for and correct
- Submit invoices for payment for both the clinic and the ASC; assuring accurate billing, coding and payment
- Track payments going to vendors monitor monthly AP allocations.
- Handle vendor issues for the clinic side
Business Development and Front Office Manager
Pankratz Eye Institute
07.2022 - Current
- Manage 7 employees in front office and surgery scheduling to assure all departments have the support needed
- Oversee the daily operations of the front office duties
- Work with ASC daily to assure they have what they need from the clinic to assure their surgery schedules remain filled
- Liaison to outside offices, corporations, and community outreach.
- Generated new business with marketing initiatives and strategic plans.
- Work with physicians and the state to be able to host CE events for local ODs to get their CE hours
- Counsel Patients in preparation for surgery.
- Assure accurate documentation in the charts for proper details for surgery center and claim information.
- Verified accuracy of patient information in medical records.
- Verify patient insurance coverage and benefits for medical claims and give patients their expected out of pocket expense based on their benefits obtained.
- Established relationships with key decision-makers within PEI to promote growth and retention.
- Maintain schedule and detail weekly reporting to assure business is staying on tract for monthly, quarterly and annual projections.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Practice Manager
Indiana Skin Cancer Center
07.2017 - 07.2022
- Handled all AP; verifying invoices entering them and paying all bills through Quick books
- Reconciled monthly bank accounts and company credit cards
- Monitored daily transferred between the clinic and ASC accounts
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Reviewed and Maintained proper charting documents for annual federal and state inspections.
- Document all federal and state logging and monitors for annual audits. (Such as medication, refrigeration, Maintenance charting logs and more)
- Responsible for hospital and insurance credentialing and recredentialing for the physicians and ASC center.
- Maintain vendor contracts and business agreements for outside contacts.
- Post payments, EFT payments, Insurance payments, deductibles, coinsurance (as a back up)
- Communicated effectively with staff members, to assure staff needs were being met
- Contact for all outside referring physicians and their offices esp with high important cases
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Partnered with HR team to outline and define position requirements in accordance with company needs.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Collaborated with internal teams to continuously improve recruitment processes
- Updated training processes
- Manage staff time cards, PTO balances, benefits etc
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Maintained lab documenting and inspections for CLIA inspections and year equipment checks
Pathology and Surgery Coordinator
Dermatology Physicians
07.2003 - 07.2017
- Collaborated with patient, referring physician and surgical specialist to coordinate pre- and post-operative care for surgical procedures.
- Coordinated testing, labs and other diagnostic data for proper clearance prior to surgery.
- Documented and collected patient data in Software to maintain accuracy and security.
- Verified insurance coverage and benefits and communicated directly with patient for timely scheduling of clinic appointment and surgery procedure.
Skills
- Team Leadership
- Quality Control
- Business Administration
- Client Relationship-Building
- Staff Management
- Account Management
Timeline
Administrative Assistant
Pankratz Eye Institute
03.2024 - Current
Business Development and Front Office Manager
Pankratz Eye Institute
07.2022 - Current
Practice Manager
Indiana Skin Cancer Center
07.2017 - 07.2022
Pathology and Surgery Coordinator
Dermatology Physicians
07.2003 - 07.2017
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