Laura Burton
Evansville
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Director of Operations
SunSent Solar
08.2023 - Current
- Lead a team of 6 in project managing, scheduling, customer service, and warehouse
- Responsible for onboarding, training, and staff development
- Research permitting and installation guidelines in 100+ jurisdictions throughout IL and MO
- Coordinate with government offices, utilities, inspectors, and customers
- Review full engineering plan sets
- Complete applications for securing over two million dollars in state incentives
- Define, implement, and revise operational policies and guidelines
- Recruit, hire, and train initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Observe each employee's individual strengths and create mentoring program to improve areas of weakness.
- Handle problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Director of Development and Membership
Evansville Zoological Society
11.2022 - 08.2023
- Solicited corporate sponsorships and donations
- Increased memberships through drives, marketing, and appeals
- Coordinated with Marketing Department to develop zoo brand, social media, signage, and magazine publications
- Collaborated with Event Coordinator to organize and fund monthly events
- Contributed to, edited, and published quarterly newsletters with 65,000+ subscribers
Property Manager
The Rathbone Apartments
09.2019 - 11.2022
- Increased tenant occupancy level to full capacity in under 1 year
- Maintained a high level of tenant satisfaction and occupancy demand
- Coordinated major technological and physical upgrade projects
- Created leasing contracts
- Led housekeeping and maintenance teams
Real Estate Agent
Berkshire Hathaway HomeServices Indiana Realty
01.2019 - 01.2020
- Designed marketing materials and market analyses for optimum pricing of properties
- Created and managed critical files and legal documents for clients throughout the purchasing and selling of properties
- Collaborated with inspectors, lenders, and other businesses on behalf of the clients
- Marketed and coordinated open houses, property tours, and client events
Admission Counselor
University of Evansville
01.2017 - 01.2019
- Recruited students at schools and college fairs
- Hosted students and families on campus for tours, interviews, and events
- Advised students and families through the admission process
- Reviewed and selected applicants for admission and scholarships
- Created department’s Instagram and Twitter accounts with new daily content
Education
Bachelors - Education, Elementary Education, Middle School endorsement, math minor
University of Southern Indiana
Evansville, IN05.1999
Skills
- Problem-solving
- Attention to detail
- Time management
- Customer service
- Communication skills
- Analytical skills
- Writing
- Researching
- Efficiency
- Inquisitive
- Trustworthy
- Humor
- Acculynx (CRM)
- Trainual
- Entrepreneurial Operating System
- Blackbaud Altru
- Appfolio Property Manager
- Canva
- MS Word
- MS Excel
- G-Suite
- Slate ATS
- ConnectOne Security
- ComeLit Security
- BusyBusy
- Gusto
Timeline
Director of Operations
SunSent Solar
08.2023 - Current
Director of Development and Membership
Evansville Zoological Society
11.2022 - 08.2023
Property Manager
The Rathbone Apartments
09.2019 - 11.2022
Real Estate Agent
Berkshire Hathaway HomeServices Indiana Realty
01.2019 - 01.2020
Admission Counselor
University of Evansville
01.2017 - 01.2019
Bachelors - Education, Elementary Education, Middle School endorsement, math minor
University of Southern Indiana
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