Laura Jacobo

- Expertly crafted classic and signature cocktails with speed and precision in a high-volume environment.

- Provided exceptional guest service, creating memorable experiences that encouraged repeat business

- Maintained deep knowledge of spirits, wines, and mixology trends to recommend drinks tailored to guest preferences.

-Thrived under pressure while multitasking, maintaining attention to detail and quality during busy shifts.

-Delivered outstanding customer service by engaging with guests, anticipating needs, and creating a welcoming, positive atmosphere.

- Adapted quickly to new menus, seasonal cocktails, and evolving customer preferences, demonstrating strong learning agility.

- Maintained a consistently upbeat and professional attitude, even during high-pressure and fast-paced shifts.

- Resolved customer concerns with empathy and efficiency, ensuring guest satisfaction and loyalty.

Summary

Energetic and adaptable professional with a strong background in customer service and hospitality. Known for learning quickly, maintaining a consistently positive attitude, and creating engaging guest experiences in fast-paced environments. Skilled at building rapport with diverse clientele, resolving issues calmly and efficiently, and thriving under pressure. Eager to bring excellent communication, teamwork, and problem-solving abilities to any role.

Provided attentive and nurturing care for three children, including two under the age of 4 and one school-aged child. Created a safe, engaging, and positive environment while managing multiple responsibilities such as meal preparation, educational activities, and daily routines. Maintained patience and adaptability while balancing the unique needs of each child. Fostered emotional well-being, conflict resolution, and age-appropriate development through interactive play and structured activities. Demonstrated strong multitasking abilities and excellent communication with parents to ensure trust and consistency.

- Delivered exceptional customer service in a fast-paced, high-volume environment for over 5 years.

- Mastered full menu knowledge to confidently upsell food and beverage options, consistently increasing sales and guest satisfaction.

- Built strong, lasting relationships with regular customers by providing personalized and attentive service.

- Maintained a positive and professional attitude during peak hours, balancing efficiency with attention to detail.

- Handled multiple tasks simultaneously, including managing dine-in guests, answering phone orders, and coordinating with the kitchen and bar.

- Recognized by management and peers for reliability, teamwork, and leadership on busy shifts.

Summary

Highly skilled and dedicated server with 5+ years of experience providing top-tier service in a fast-paced, high-pressure environment. Expert in full menu knowledge and upselling, consistently boosting sales while delivering an outstanding guest experience. Known for multitasking effortlessly, from managing busy dining rooms to handling phone orders and coordinating with team members. Builds strong relationships with customers, fostering loyalty and repeat business. Recognized for a positive, solutions-focused attitude, excellent communication skills, and the ability to stay calm and efficient under pressure.

Performed high-volume assembly of automotive sealing components, ensuring vehicles were properly insulated from air and weather elements. Excelled in a fast-paced production environment, surpassing daily output targets within the first week—a milestone that many team members typically take much longer to achieve. Maintained a sharp focus on quality control, carefully inspecting each part for precision and defects to meet strict industry standards. Contributed to reduced scrap rates by identifying and reporting defective parts during assembly process. Demonstrated versatility as an assembler by rapidly adapting to new roles or responsibilities whenever necessary for operational success. Demonstrated strong work ethic, attention to detail, and a commitment to maintaining efficiency without compromising product quality. Collaborated effectively with team members to meet production goals and contribute to smooth assembly line operations.

- Accurately and efficiently picked and prepared online orders in a fast-paced environment, consistently meeting tight deadlines.

-Worked closely with team members to ensure all customer orders were completed on time and to company standards.

- Maintained attention to detail while selecting high-quality products, ensuring customers received the best items available.

- Provided genuine and friendly service to create a positive experience for both customers and coworkers.

- Adapted quickly to shifting priorities and high-volume demands, while upholding Walmart’s commitment to customer satisfaction.

- Contributed to a supportive team culture focused on productivity, accuracy, and collaboration.

Summary

Dedicated and efficient online shopper with a strong track record of meeting tight deadlines and exceeding customer expectations. Excelled in fast-paced, team-oriented environments, ensuring all orders were completed accurately and on time. Known for selecting top-quality products with care and attention to detail, always striving to provide customers with the best possible experience. A reliable team player who consistently contributed to smooth operations through strong communication, adaptability, and a genuine commitment to customer satisfaction.