Laura Sirosky
Aurora
Summary
Resourceful Front Desk Assistant recognized for high productivity and efficient task completion. Skilled in customer service, scheduling, and administrative support. Excels in communication, problem-solving, and time management to enhance office operations and client satisfaction. Dedicated employee known for punctuality, pursuing employment options where positive attitude will make a difference.
Overview
25
25
years of professional experience
Work History
Access Control Representative
DHL eCommerce
Hebron
10.2020 - Current
- Monitored CCTV systems to ensure safety and security of premises.
- Trained staff members on how to use Access Control Systems efficiently.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Maintained and troubleshooted access control systems, hardware and software.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Reviewed IDs and building credentials for workers and visitors.
- Implemented procedures to ensure that only authorized personnel had access to sensitive areas.
- Resolved problems encountered by end users when using the Access Control System.
- Identified suspicious activity to determine appropriate response.
- Monitored security cameras to identify and respond to suspicious activity.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
Administrative Assistant
Berke Electric
Warsaw
10.2019 - 01.2020
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Handled confidential documents in an organized fashion according to established protocol.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Processed invoices for payment using accounting software applications.
- Developed and maintained filing systems for confidential documents and records.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Updated payroll system to reflect changes in employee status, benefits, and job titles.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
Assistant Manager/Accountant Clerk
Hollywood Casino Toledo
Lawrenceburg
08.2000 - 10.2019
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Coordinated with other departments to ensure smooth flow of operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved conflicts between team members in an effective manner.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Supervised daily operations including scheduling shifts, assigning duties.
- Matched orders with invoices and recorded required information.
- Checked figures and postings for correct entry and proper codes.
- Provided support in auditing activities by producing requested documents in a timely manner.
- Monitored and recorded company expenses, ensuring adherence to budget guidelines.
Education
High School Diploma -
SDHS
Aurora, IN05-1984
Some College (No Degree) -
Ivy Tech Community College of Indiana
Lawrenceburg, INSkills
- Access control
- CCTV monitoring
- Identity verification
- Conflict resolution
- Team training
- Visitor management
- Customer service
- Site access control
- Entrance monitoring
- Team collaboration
- Detail-oriented
- Reliable and responsible
Timeline
Access Control Representative
DHL eCommerce
10.2020 - Current
Administrative Assistant
Berke Electric
10.2019 - 01.2020
Assistant Manager/Accountant Clerk
Hollywood Casino Toledo
08.2000 - 10.2019
High School Diploma -
SDHS
Some College (No Degree) -
Ivy Tech Community College of Indiana
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