Laura Stephens
Clayton
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Raised with the ability to apply integrity, hard work, and respect for authority to any job.
Hardworking and reliable with the ability to work independently if needed. Highly organized, proactive and punctual with team-oriented mentality.
Overview
10
10
years of professional experience
Work History
Family Consultant
Lifeline Youth and Family Services
Indianapolis, IN
03.2024 - Current
- Developed individualized care plans to address family needs and strengthen support systems.
- Coordinated crisis intervention services, providing immediate assistance to families in distress.
- Conducted assessments to identify challenges within family structures, guiding targeted interventions.
- Implemented evidence-based techniques for conflict resolution, improving family interactions and outcomes.
- Analyzed program effectiveness through client feedback, leading to improved service delivery methods.
- Implemented evidence-based practices in working with families, ensuring interventions were effective and appropriate for individual circumstances.
- Utilized data-driven approaches in evaluating client progress, making informed decisions regarding ongoing intervention strategies.
Registered Behavioral Technician
Possibilities Northeast
Fort Wayne, IN
06.2022 - 02.2024
- Implemented individualized treatment plans to enhance client engagement and skill development.
- Monitored behavioral progress, documenting changes and adjusting strategies as needed for optimal outcomes.
- Collaborated with interdisciplinary teams to ensure comprehensive care and support for clients' needs.
- Trained new staff on behavior intervention techniques and best practices to promote consistency in service delivery.
- Utilized data collection tools to track client progress, ensuring alignment with therapeutic goals and objectives.
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Supported clients in achieving their goals through consistent data collection and analysis.
- Established rapport with clients, fostering trust and positive relationships that facilitated learning opportunities.
- Consistently met compliance requirements by maintaining up-to-date certifications and trainings.
- Maintained accurate records, contributing to the overall success of treatment plans.
Shipper
80/20 Inc
Columbia City, IN
01.2021 - 05.2022
- Obtained required documentation to process shipments and support movement.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
Internship Student
Run Hard Rest Well
Albion, IN
09.2021 - 02.2022
- Sat in on meetings, took detailed notes and brainstormed with team members on ways to solve problems.
- Participated in research to support goals and objectives of employer and assigned team.
- Learned tenets of professional office behavior and thoughtful collaboration.
- Processed incoming and outgoing mail for office staff as directed.
- Compiled, modeled and reported on data for staff members as directed.
- Answered phone calls and emails and assisted with other clerical duties.
- Responded quickly to questions and inquiries via phone and email.
- Worked with management and instructors to establish core skills related to job and industry.
- Updated customer information in database.
Cashier
Meijer
Sturgis, MI
05.2018 - 08.2020
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions and offered product advice.
- Operated cash register, collected payments and provided accurate change.
- Answered customer questions, provided store information and directed customers to designated store areas.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped with purchases, locating items and signing up for rewards programs.
- Processed sales transactions to prevent long customer wait times.
- Inspected store products for damage and obtained item replacements for customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Verified customer age requirement for alcohol or tobacco purchases.
Daycare Teacher
Sturgis Christian Child Care
Sturgis, MI
07.2015 - 08.2016
- Supervised circle time, free play, outside play and learning and developmental activities.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Taught children foundational skills in colors, shapes and letters.
- Sparked creativity and imagination by helping children discover new things each day.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Developed and enforced positive strategies to encourage good behavior.
- Observed behavioral issues to alert parents or guardians.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Implemented hands-on, play-based strategies for experiential learning.
- Introduced learning activities and imaginative play to teach children to explore.
- Read aloud and played alphabet games to encourage early literacy.
- Organized and led activities to promote physical, mental and social development.
- Read stories to children and taught painting, drawing and crafts.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
Education
Bachelor of Arts - Theology
Kentucky Mountain Bible College
Jackson, KY05.2020
Skills
- Pattern Recognition
- Microsoft Office Suite
- Organization and Prioritization
- Problem-Solving
- Conflict Resolution
- Interpersonal Skills
- Self-Motivated and Independent
- Effective Communication
- Attention to Detail
- Verbal and Written Communication
- Clear Communication
- Records Management
- Punctual and Reliable
- First Aid and CPR
- Early Childhood Development
- Arts and Crafts
- Calm Under Pressure
- Relationship Building
- Recreational Activities
- Physical Stamina
- Caring and Responsible
- Problem Solving
- Planning and Leading Activities
- Organization and Attention to Detail
- Creative Thinking
- Early Education
- Observing and Monitoring Behavior
- Special Needs Care
- Decision Making
- Toilet Training
- Child Supervision
- Database data entry
- Data entry techniques
Timeline
Family Consultant
Lifeline Youth and Family Services
03.2024 - Current
Registered Behavioral Technician
Possibilities Northeast
06.2022 - 02.2024
Internship Student
Run Hard Rest Well
09.2021 - 02.2022
Shipper
80/20 Inc
01.2021 - 05.2022
Cashier
Meijer
05.2018 - 08.2020
Daycare Teacher
Sturgis Christian Child Care
07.2015 - 08.2016
Bachelor of Arts - Theology
Kentucky Mountain Bible College