Laura Switzer
Lafayette
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
14
14
years of professional experience
Work History
Kitchen Manager
Side Street Catering
Lafayette, IN
09.2023 - 08.2024
- Checked and tested foods to verify quality and temperature.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Kitchen Assistant
Compass Group, Eurest
Lafayette, IN
11.2018 - 04.2021
- Cleaned and organized kitchen stations to promote team efficiency.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cafe Worker / Cashier
Target
Lafayette, IN
11.2017 - 11.2019
- I may be on a cash register, interacting with customers
- Monitored food temperatures to comply with safety regulations.
- Other times, I will be in the snack bar, serving popcorn, hot dogs and other foods.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Food Service Worker
Tippecanoe School Corporation
Lafayette, IN
10.2010 - 05.2016
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
High school diploma -
Jefferson High School
06.1991
IVY Tech -
06.1991
Skills
- Dependability
- Willingness to create conversation
- Customer service
- Sanitation
- Problem-Solving
- Work well unsupervised
- Food Safety
- Supply Ordering
- Shipping/receiving
- Cash register
- Quality Assurance
Timeline
Kitchen Manager
Side Street Catering
09.2023 - 08.2024
Kitchen Assistant
Compass Group, Eurest
11.2018 - 04.2021
Cafe Worker / Cashier
Target
11.2017 - 11.2019
Food Service Worker
Tippecanoe School Corporation
10.2010 - 05.2016
High school diploma -
Jefferson High School