Lauren Hurley
Crown Point
Summary
Dedicated server specializing in customer support, order processing, and POS system management. Proven ability to build strong relationships and train new team members, resulting in enhanced service quality. Consistently recognized for delivering exceptional customer experiences and improving operational efficiency.
Overview
5
5
years of professional experience
Work History
Server
Buffalo Wild Wings
Schererville
02.2021 - 03.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables, prioritizing guest needs and satisfaction.
- Coordinated with kitchen staff to ensure timely food delivery for optimal guest satisfaction.
- Trained new servers on menu items and service standards to improve team efficiency and service quality.
- Processed customer orders accurately using point-of-sale systems.
- Operated POS terminals for order input, bill splitting, and total calculations.
- Addressed guest complaints promptly to maintain positive dining experiences.
- Maintained cleanliness and organization of dining areas and utensils.
Education
High School Diploma -
Lake Central High School
Saint John, IN06-2022
Skills
- Customer support
- Order processing
- POS system management
- Menu knowledge
- Food safety practices
- Relationship building
- Job stability
Timeline
Server
Buffalo Wild Wings
02.2021 - 03.2026
High School Diploma -
Lake Central High School