LAUREN RHEA
Cambridge City
Summary
Experienced and performance-driven Project Manager and Human Resources professional with a strong background in healthcare operations. Skilled in strategic planning, project lifecycle management, and cross-functional team coordination. Proven ability to drive operational efficiency, enhance employee engagement, and deliver successful project outcomes under pressure. Adept at guiding teams, analyzing operational needs, and aligning solutions with value-based care and organizational goals. Proficient in HRIS, ATS systems, and healthcare compliance standards.
Overview
7
7
years of professional experience
Work History
Project Manager I
CommonSpirit Health at Home - Remote
03.2025 - 10.2025
- Lead and manage multiple high-impact healthcare operations and IT projects from initiation through completion.
- Partner with executive leadership and providers to drive performance improvements in patient care delivery.
- Develop and execute project plans, aligning with organizational priorities and value-based healthcare initiatives.
- Coordinate and lead cross-functional teams to streamline workflows and improve care delivery.
- Analyze operational data and create reports to support quality, resource utilization, and patient outcomes.
- Facilitate stakeholder discussions to clarify requirements, identify solutions, and implement process improvements.
- Utilize Microsoft Project, Smartsheet, and dashboards for tracking progress and ensuring project alignment.
Talent Acquisition Partner
CommonSpirit Health at Home - Remote
04.2022 - 03.2025
- Oversaw full-cycle recruitment for high-volume roles across regions.
- Served as a trusted advisor to leadership, aligning recruitment strategies with organizational growth and performance goals.
- Collaborated with stakeholders to evaluate workforce needs and guide decision-making with data-driven insights.
- Promoted company values and diversity through engaging candidate experiences.
- Supported special projects focused on process improvement, compliance, and employee engagement.
- Proficient in PeopleSoft, Kronos, ICIMS, and Pathways systems.
Human Resource Manager
Oxford Healthcare Center
05.2021 - 03.2022
- Managed daily HR operations, including full-cycle recruiting, employee relations, payroll, and compliance.
- Conducted performance evaluations to support staff development initiatives.
- Ensured compliance with labor laws and healthcare regulations consistently.
- Administered LOA, FMLA, STD, and LTD programs.
- Directed performance reviews, training programs, and supervised a team of 12 or more staff.
Human Resource Manager
Majestic Care
10.2020 - 05.2021
- Handled HR functions, including hiring, onboarding, full-cycle recruiting, and benefits administration.
- Implemented wellness programs and job description updates.
- Managed HRIS platforms: ADP, Workday, and Pathways.
- Conducted performance evaluations to support staff development initiatives.
- Ensured compliance with labor laws and healthcare regulations consistently.
Patient Service Representative / Admin Lead
Johnson Memorial Health - Women's Care Group
07.2018 - 09.2020
- Led administrative operations for OB/GYN clinic during its transition under hospital ownership.
- Oversaw appointment scheduling, managed physician calendars, and ensured accuracy of daily operations.
- Handled payroll, billing, and financial tracking while maintaining compliance with organizational standards.
- Coordinated provider meetings, patient communications, and administrative reporting.
- Supported leadership by updating calendars, managing correspondence, and prioritizing requests.
- Maintained medical records and front-office workflows to improve efficiency and patient experience.
Education
Master of Business Administration (MBA) -
Grand Canyon University
01-2022
Bachelor of Science - Healthcare Administration
Grand Canyon University
01-2020
Skills
- Project & Program Management
- Provider & Care Coordination
- Value-Based Care Models
- Talent Acquisition
- Onboarding
- Employee Engagement
- Process Improvement
- Strategic Planning
- Execution
- HRIS & ATS Systems
- Workday
- ICIMS
- Oracle
- PeopleSoft
- Change Management
- Stakeholder Communication
- Data Analysis
- Reporting
- Compliance oversight
Timeline
Project Manager I
CommonSpirit Health at Home - Remote
03.2025 - 10.2025
Talent Acquisition Partner
CommonSpirit Health at Home - Remote
04.2022 - 03.2025
Human Resource Manager
Oxford Healthcare Center
05.2021 - 03.2022
Human Resource Manager
Majestic Care
10.2020 - 05.2021
Patient Service Representative / Admin Lead
Johnson Memorial Health - Women's Care Group
07.2018 - 09.2020
Master of Business Administration (MBA) -
Grand Canyon University
Bachelor of Science - Healthcare Administration
Grand Canyon University
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