Lauren Roberson
Merrillville
Summary
Dynamic and detail-oriented professional with extensive experience in customer service and point-of-sale operations at Menards. Proven track record in cash handling accuracy and maintaining organized store environments. Recognized for exceptional multitasking abilities and a commitment to enhancing customer satisfaction through effective communication and product knowledge.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
Work History
Cashier
Menards
05.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
- Managed cash drawer, ensuring accuracy in daily reconciliations.
- Stocked merchandise on shelves, enhancing product visibility and availability.
- Participated in training sessions to develop operational skills and knowledge.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Team Member
Party City
09.2024 - 03.2025
- Assisted customers with product selection and inquiries, ensuring positive shopping experiences.
- Maintained organized merchandise displays to enhance store aesthetics and accessibility.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to fulfill customer orders during peak hours effectively.
- Participated in seasonal inventory management, organizing stock for holiday events and promotions.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Crew Member
Little Caesars
03.2024 - 10.2024
- Prepared and assembled pizzas according to standardized recipes and quality guidelines.
- Operated point-of-sale system efficiently to process customer transactions accurately.
- Maintained cleanliness and organization of workstations and dining areas throughout shifts.
- Assisted in training new crew members on operational procedures and customer service standards.
- Monitored inventory levels, restocking supplies as necessary to meet demand.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Merrillville High School
276 E 68th Pl05-2025
Skills
- Point-of-sale operation
- Customer service excellence
- Cash handling accuracy
- Transaction processing
- Store organization
- Cleanliness maintenance
- Product knowledge
- Flexibility in scheduling
- Basic math
- Credit card processing
Timeline
Cashier
Menards
05.2025 - Current
Team Member
Party City
09.2024 - 03.2025
Crew Member
Little Caesars
03.2024 - 10.2024
High School Diploma -
Merrillville High School