- Historical Exploration
- Road Trips
- Knitting and Crocheting
- Reading
- Genealogy
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Crafting and DIY Projects
- Paranormal research
- Music
- Photography
- Creative Writing
Laurie Voss
South Whitley
Summary
Retiring (May 7, 2026) Library Supervisor/Clerk with 25 years of experience, 22 years os Circulation Supervisor. In my role I managed staff, administrative operations, and handled extensive records and documentation.
During this time, I developed strong skills in proofreading, editing, and managing writing materials, as well as assisting patrons with research and content organization.
I have also self published two family history books, as well as a memorial book for my hometown.
I am seeking part-time remote opportunities in publishing or editing, where I can apply my attention to detail, organizational skills, and written communication expertise.
I am a fast learner of new systems and software, and I am confident in my ability to produce accurate, polished work independently and efficiently.
Overview
25
25
years of professional experience
Work History
Library Circulation Supervisor
Warsaw Community Public Library
02.2001 - 05.2026
- 25 years Library Circulation experience, 22 as Circulation Supervisor.
- Assisted staff with special projects and library event preparation.
- Checked library materials in and out of the library.
- Answered telephone and offered general information in response to inquiries.
- Maintained condition of library shelves and study areas.
- Helped library patrons by providing directional information.
- Maintained and updated patron records in library system database.
- Assisted patrons with operation of library photocopiers, microfiche and audio/visual equipment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Marketed library's many services to visitors and patrons through active communication.
- Processed receipt of new book, audio visual and computer software inventory.
- Utilized computer databases to locate library materials.
- Checked out and checked in materials to support patron circulation needs.
- Trained Circulation staff in all matters, including banking, registrations, ordering supplies, reports, customer interactions, problem solving skills, managing and creating schedules, keeping accurate records.
- Quick to learn new software systems and databases. Experienced with Microsoft Word, Excel, and changing library databases.
- Written and phone communication with staff and patron issues.
Education
Associate of Science - Library, Psychology, Criminal Justice
Ivy Tech
Warsaw, IN02-2022
Skills
- Scheduling expertise
- Interdepartmental coordination
- Staff management
- Policy enforcement
Interests
Timeline
Library Circulation Supervisor
Warsaw Community Public Library
02.2001 - 05.2026
Associate of Science - Library, Psychology, Criminal Justice
Ivy Tech