Lavania Premajan

- Quality checks - Auditing 100+ detail page(s) and ensuring the Items have all the required information to ensure a good shopping experience for customers. Also incharge of adding/removing attributes and values which will be a value add for that specific product.
- Responsible for hands-on working at various nodes of data-driven consulting process: right from pulling and aggregating data from various sources, churning insights and recommendations for the category short term and long term strategy with stakeholders.
- Data Cleanup - Run reporting for attributes/ attribute values, site scrub for search, browse and left navigation experience.
- Doing a competitor analysis to understand best practices with the focus of enhancing digital customer experience ( Example: Hierarchy and attribution).
- Responsible for driving requests for changes on the website based on analytical recommendations.

- Played a key role in the creation and validation of accurate datasets for Machine Learning tasks, recognizing the crucial impact of high-quality data delivered by the Catalog team.
- Effectively communicated with cross-functional teams, providing feedback on data to enhance the iteration process in Machine Learning.
- Conducted precise assessments of products using category templates, ensuring optimal categorization within the product taxonomy.
- Led the redesign and improvement of the Brand management tool, utilized for projects such as Brand management and Color Validation.

• Managed high volume of daily cases, ensuring timely resolution for optimal seller experience.
• Improved case handling time by effectively prioritizing tasks and utilizing available resources.
• Provided sellers with accurate information concerning platform policies for sales, database issues, and listing inaccuracies.
• Utilized data-driven insights to identify trends in seller issues, informing process improvements within the team.