Lavanshu Nirbhay
New Delhi
Summary
Over 12 years of experience in Supply Chain Management and IT Solutions, leading teams of 186 across inbound, outbound, inventory, and return functions. Proficient in 8 WMS, 2 ERP, 3 OMS, and 3 DMS platforms, managing 55 client accounts with a focus on operational optimisation and audit compliance. Expertise in data analysis, strategic planning, and technology integration, driving project success and enhancing collaboration between operational and system teams. Recognised for high productivity, effective communication, and problem-solving skills, delivering innovative solutions in complex environments.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Domain Expert
CMS Computers India Pvt Ltd
New Delhi
06.2024 - Current
- Analyze and document warehouse operations, ensuring alignment with business goals.
- Oversee the implementation.
- Ensure compliance with safety and regulatory standards within warehouse operations.
- Conduct training sessions for staff on warehouse systems, processes, and best practices.
Senior Functional Consultant
TRANGILE SERVICES
03.2023 - 04.2024
- Analyzed and documented warehouse business processes to align with organizational objectives.
- Gathered and defined business requirements, preparing comprehensive documentation.
- Prepared project blueprints for effective implementation planning.
- Executed end-to-end implementation of ERP, software, or WMS solutions throughout the full project lifecycle.
- Validated report requirements and ensured accuracy in customizations and changes.
- Delivered training sessions to end-users for seamless system adoption.
- Addressed and resolved daily queries from end-users to ensure operational efficiency.
- Conducted client meetings to gather insights and maintain alignment on project goals.
- Facilitated business process analysis, preparing documentation for current workflows and improvement opportunities.
- Provided ongoing operational and system support post-implementation.
Associate Product Manager
Vinculum Solutions
02.2023 - 03.2023
- Configured products to align with business requirements and objectives.
- Managed product pipeline to ensure streamlined development and delivery.
- Prepared detailed documentation for clarity and accuracy in processes.
- Collaborated with the technical team and manual QA to ensure successful implementation.
- Planned and organized sprints to optimize project execution and workflow.
Senior IT Specialist & BCM IT
DSV Solution Pvt. Ltd.
11.2022 - 02.2023
- Oversaw the management of JDA Dispatcher WMS (RedPrairie) across India, encompassing costing, configuration, customization, EDI processes, implementation, training, and support.
- Handled IT asset-related queries and requirements with efficiency.
- Managed IT network-related inquiries and requirements to ensure operational reliability.
- Ensured business continuity through effective collaboration with IT vendors.
- Directed business change management within the organization and across operational sites.
Senior Financial Analyst
Precision Pyramid Pvt. Ltd.
05.2019 - 10.2022
- Managed key accounts, ensuring client satisfaction and retention.
- Designed tailored solutions to meet client and operational needs.
- Prepared comprehensive Business Requirement and Functional Requirement documents.
- Conducted functional testing to ensure solution quality.
- Implemented and provided training on Warehouse Management Systems and business processes.
- Oversaw the delivery of solutions, ensuring alignment with client expectations.
- Delivered training sessions to warehouse teams and client teams for smooth implementation.
- Acted as a liaison between clients, operations, and technical teams for seamless collaboration.
- Managed client relationships and correspondence, addressing queries effectively.
- Served as the single point of contact for all customer service and operations-related inquiries.
Associate Consultant
Holisol Logistics
10.2015 - 04.2019
- Conducted system integration testing, functional testing, implementation, and training of provided solutions.
- Delivered system training sessions for warehouse and client teams.
- Managed client and user queries efficiently, serving as the single point of contact for customer service and operational processes.
- Oversaw account and delivery management, addressing escalated client calls and ensuring resolution of queries.
- Facilitated pre-sales and post-sales support, monitoring deliverables, and resolving client concerns at every stage.
- Provided high-quality services to existing customers, fostering strong client relationships.
- Prepared and maintained Management Information System (MIS) reports.
- Supported operational and business process implementation to enhance efficiency.
- Collaborated with the technical team to address system-related issues.
- Drafted Business Requirement and Functional Requirement documents for system improvements.
Assistant Receiving Head
V2 Retail
03.2015 - 08.2015
- Supported the creation of reports, presentations, and correspondence; facilitated cross-departmental communication enhancements; reviewed and authorized vendor invoices; ensured precise and efficient database entry; contributed to the formulation of policies to boost operational efficiency; and fostered strong working relationships with staff and management.
Financial Service Consultant
ICICI Prudential Life
08.2014 - 12.2014
- Promoted insurance and products to individuals and businesses and analyzed and determined financial viability and productivity of target products and services.
Visiting Faculty Member
Sandeepan Institute of Higher Eductaion
04.2013 - 03.2014
- Delivered lectures to undergraduate students on diverse topics within the field, employing innovative teaching strategies to foster engagement and enhance the learning experience.
Education
MBA/PGDM - Finance
Karnataka State Open University
New Delhi01.2015
B.Com - Commerce
School of Open Learning, Universit of Delhi
New Delhi01.2013
12th - Commerce
CBSE
New Delhi01.2009
Executive Program of Project Management And AI For Leaderdhip - Project Management
Accredian, Indian Institute of Technology, Guwahat
New DelhiSkills
- Team leading
- Client relationship management
- Solution design
- User acceptance testing
- Requirements gathering
- ERP implementation
- Business process analysis
- Management
- Leadership
- Warehouse Operations
- Outbound Logistics
- Inbound Logistics
- 3Pl
- Supply Chain Management
- Warehouse Management System
- Product Management
- Documentation
- PLSQL
- JDA WMS
- JDA RED Prairie
- CargoWrite
- Infor10X
- InforCloudSuite
- Training delivery
- Project management
- Documentation preparation
- System configuration
- End-user support
- Decision making
- Problem-solving
- Operational Streamlining
- Business continuity planning
- Vendor management
- Cross-functional coordination
- Multitasking capacity
- Change management
- Customer relationship management
Certification
- Diploma in Export Import Management
- Accounting Professional Computer Diploma
- Information Technology Training Programme
- Logistics, Transportation & Operation Program
- PostgreSQL
Timeline
Domain Expert
CMS Computers India Pvt Ltd
06.2024 - Current
Senior Functional Consultant
TRANGILE SERVICES
03.2023 - 04.2024
Associate Product Manager
Vinculum Solutions
02.2023 - 03.2023
Senior IT Specialist & BCM IT
DSV Solution Pvt. Ltd.
11.2022 - 02.2023
Senior Financial Analyst
Precision Pyramid Pvt. Ltd.
05.2019 - 10.2022
Associate Consultant
Holisol Logistics
10.2015 - 04.2019
Assistant Receiving Head
V2 Retail
03.2015 - 08.2015
Financial Service Consultant
ICICI Prudential Life
08.2014 - 12.2014
Visiting Faculty Member
Sandeepan Institute of Higher Eductaion
04.2013 - 03.2014
MBA/PGDM - Finance
Karnataka State Open University
B.Com - Commerce
School of Open Learning, Universit of Delhi
12th - Commerce
CBSE
Executive Program of Project Management And AI For Leaderdhip - Project Management
Accredian, Indian Institute of Technology, Guwahat
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Hobbies and Interests
- Travelling
- Cooking
- Cartoons watching
Languages
- English
- Hindi
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leaveLanguages
- English
- Hindi
Hobbies and Interests
- Travelling
- Cooking
- Cartoons watching
Projects
- 2 months: Lead INFOR WMS implementation at General Mills, India Ltd.; configured the WMS and developed solutions to address operational gaps. Integrated the WMS with the ERP, conducted UAT, implemented the system on-site, and provided end-user training
- 6 months: Oversaw INFOR WMS implementation at Praxis by Stellar Value Chain: Managed system configuration, operational gap analysis, ERP integration, UAT, site deployment, and end-user training
- 4 months: Delivered Red Prairie WMS implementation for DSV clients, performed system configuration, conducted end-user training, and provided first-level support.
- 20 months: Spearheaded Pyrops WMS implementation at Mahindra Logistics for Bajaj Electronics:Conducted requirement gathering and prepared documentation (BRS, FRS, and testing scenarios).Collaborated with product and technical teams to validate and test deliverables.
Oversaw on-site implementation, conducted end-user training, provided first-level support, and tracked project deliverables. - 18 months: Delivered key outcomes for Holisol WMS projects: Gathered requirements, prepared BRD and FRS, and led cross-functional team collaboration. Configured and supported Holisol WMS with document preparation, functional testing, and troubleshooting, and conducted functional and manual testing while providing first-level support. Managed WMS configuration and supported 28 clients across diverse operational setups.
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