Summary
Overview
Work History
Education
Skills
Certification
Projects
Hobbies and Interests
Languages
Timeline
AccountManager
Lavanshu Nirbhay

Lavanshu Nirbhay

New Delhi

Summary

With over 11 years of comprehensive experience, including 9 years focused on Supply Chain Management and IT Solutions, I have effectively led teams across 4 key warehouse departments (inbound, outbound, inventory, return) totaling 186 members. Proficient in 8 WMS, 2 ERP, 3 OMS, and 3 DMS platforms, I have successfully managed 50+ client accounts. I have actively participated in client-facing trips, overseeing account implementation, system training, and operational optimization, while ensuring seamless inventory management and audit compliance. Additionally, I have seamlessly bridged the gap between operational and system teams, leveraging my prior experience in team sales, customer support, and as a visiting faculty in a reputable college.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Domain Expert

CMS Computers India Pvt Ltd
New Delhi
06.2024 - Current
  • Offer Industry Specific Insights
  • Guide Data Interpretation
  • Aid in Decision Making Process
  • Risk Management
  • Review the RFPs, FRS, SRS, and HOTO
  • Review and UAT of the Portal and System

Senior Functional Consultant

TRANGILE SERVICES
03.2023 - 04.2024
  • Understand warehouse business processes
  • Understand the business requirement of the organization
  • Preparation of Blueprint for implementing the project
  • Implementation of the project
  • Validate the reports requirements
  • Validate any changes in customize
  • Provide training to end-user
  • Sort out day-to-day queries of end users
  • Attend meetings with the client
  • Gather Information on their current business processes and prepare a document
  • Gather information on their business requirements and prepare
  • End to End any ERP, any software or WMS implementation full life cycle

Associate Product Manager

Vinculum Solutions
02.2023 - 03.2023
  • Product configuration
  • Product pipeline
  • Detail documentation
  • Elaboration to technical team and manual QA

Senior IT Specialist & BCM IT

DSV Solution Pvt. Ltd.
11.2022 - 02.2023
  • Managing JDA Dispatcher WMS (RedPrairie) across India for organization, Includes Costing, Configuration, Customization, EDIs, Implementation, Training, & Support
  • Managing of the IT Assets related query & requirement
  • Managing of the IT Network related query & requirement
  • Managing the Business Continuity with IT Vendors
  • Managing the Business Changes within Organization and sites

Senior Financial Analyst

Precision Pyramid Pvt. Ltd.
05.2019 - 10.2022
  • Key Account Management
  • Solution Designing
  • Preparing Business Requirement and Functional Requirement Document
  • Functional Tester
  • Implementation & Training of Warehouse Management System
  • Solutions Deliverable Management
  • Implementation & Training of Business Processes
  • Training to warehouse team and client team
  • Dealing between the Client, Operation, and System(Technical) Team
  • Client Relationship Management
  • Exposed to self-correspondence on client queries
  • Single Point of contact for all the queries related to customer services and operations process to service the

Associate Consultant

Holisol Logistics
10.2015 - 04.2019
  • Testing of integration of system solution provided
  • Functional Testing, Implementation & Training of system solution provided
  • Training of System to warehouse team and client team
  • Handling client and userʼs queries
  • Account Management
  • Delivery Management
  • Attend the escalated calls from clients
  • Client Facing (responsible for resolving client queries and relationship management)
  • Single Point of contact for all the queries related to customer services and operations process to service the clients
  • Pre-Sales and Post-Sales Support, handling and resolving their queries in each frame, monitoring the deliverable
  • To provide quality services to existing customers
  • MIS Preparation
  • Operation Implementation
  • Business Process implementation
  • Operation and System Support
  • Dealing with System(Technical) Team
  • Preparing Business Requirement and Functional Requirement Document

Assistant Receiving Head

V2 Retail
03.2015 - 08.2015
  • Assistant receiving department head in v2 retail's farrukhnagar warehouse
  • KRA's were to review the reports and make final report and get the implementation of that final report
  • Review the manpower productivity and make the complete utilization of manpower
  • Daily training to the team leader for making proper reports and for doing more work on daily basis incentives

Financial Service Consultant

ICICI Prudential Life
08.2014 - 12.2014
  • Meeting with the sales officer and trying to sell the insurance policy to them
  • Preparing meeting reports
  • Planning for the next meeting

Visiting Faculty Member

Sandeepan Institute of Higher Eductaion
04.2013 - 03.2014
  • Teaching and preparing notes available to students
  • Preparing question papers & checking the answer sheets
  • According to the result, giving the improvement session to the student

Education

MBA/PGDM - Finance

Karnataka State Open University
New Delhi
01.2015

B.Com - Commerce

School of Open Learning, Universit of Delhi
New Delhi
01.2013

12th - Commerce

CBSE
New Delhi
01.2009

Executive Program of Project Management And AI For Leaderdhip - Project Management

Accredian, Indian Institute of Technology, Guwahat
New Delhi

Skills

  • Team leading
  • Client relationship management
  • Solution design
  • User acceptance testing
  • Requirements gathering
  • ERP implementation
  • Business process analysis
  • Management
  • Leadership
  • Warehouse Operations
  • Outbound Logistics
  • Inbound Logistics
  • 3Pl
  • Supply Chain Management
  • Warehouse Management System
  • Product Management
  • Documentation
  • PLSQL
  • JDA WMS
  • JDA RED Prairie
  • CargoWrite
  • Infor10X
  • InforCloudSuite
  • Training delivery
  • Project management
  • Documentation preparation
  • System configuration
  • End-user support
  • Decision making
  • Problem-solving
  • Operational Streamlining
  • Business continuity planning
  • Vendor management
  • Cross-functional coordination
  • Multitasking capacity
  • Change management
  • Customer relationship management

Certification

  • Diploma in Export Import Management
  • Accounting Professional Computer Diploma
  • Information Technology Training Programme
  • Logistics, Transportation & Operation Program
  • PostgreSQL

Projects

  • 10 months: Warehouse Development and Regulatory Authority, development and implementation of the new portal, integration with the Security Exchange, UAT of the portal, training for the user
  • 2 months: INFOR WMS implementation at General Mills India Ltd., configuration of WMS, development of the WMS as per the operational requirement gap, integration with the ERP, UAT of the system, implementation on the site, training for the end user
  • 6 months: INFOR WMS implementation at Praxis by Stellar Value Chain, configuration of WMS, development of the WMS as per the operational requirement gap, integration with the ERP, UAT of the system, implementation on the site, training for the end user
  • 4 months: Red Prairie WMS implementation for DSV clients, configuration, training for end users, and first level of support
  • 20 months: implementation of Pyrops WMS at Mahindra Logistics for Bajaj Electronics, requirement gathering and framing in the document, BRS, FRS, and testing scenario document preparation, coordination with the product and technical team, functional testing of the deliverables, demonstration to the clients, implementation on the site, end-user training, first level support tracking deliverables, Holisol WMS, providing functional knowledge, BRS, FRS, and testing documents preparations, functional testing, first level support, configuration of the WMS

Hobbies and Interests

  • Travelling
  • Cooking
  • Cartoons watching

Languages

  • English
  • Hindi

Timeline

Domain Expert

CMS Computers India Pvt Ltd
06.2024 - Current

Senior Functional Consultant

TRANGILE SERVICES
03.2023 - 04.2024

Associate Product Manager

Vinculum Solutions
02.2023 - 03.2023

Senior IT Specialist & BCM IT

DSV Solution Pvt. Ltd.
11.2022 - 02.2023

Senior Financial Analyst

Precision Pyramid Pvt. Ltd.
05.2019 - 10.2022

Associate Consultant

Holisol Logistics
10.2015 - 04.2019

Assistant Receiving Head

V2 Retail
03.2015 - 08.2015

Financial Service Consultant

ICICI Prudential Life
08.2014 - 12.2014

Visiting Faculty Member

Sandeepan Institute of Higher Eductaion
04.2013 - 03.2014

MBA/PGDM - Finance

Karnataka State Open University

B.Com - Commerce

School of Open Learning, Universit of Delhi

12th - Commerce

CBSE

Executive Program of Project Management And AI For Leaderdhip - Project Management

Accredian, Indian Institute of Technology, Guwahat
Lavanshu Nirbhay