With over 11 years of comprehensive experience, including 9 years focused on Supply Chain Management and IT Solutions, I have effectively led teams across 4 key warehouse departments (inbound, outbound, inventory, return) totaling 186 members. Proficient in 8 WMS, 2 ERP, 3 OMS, and 3 DMS platforms, I have successfully managed 50+ client accounts. I have actively participated in client-facing trips, overseeing account implementation, system training, and operational optimization, while ensuring seamless inventory management and audit compliance. Additionally, I have seamlessly bridged the gap between operational and system teams, leveraging my prior experience in team sales, customer support, and as a visiting faculty in a reputable college.