LAVANYA A. L

Work History

Senior Manager - Financial Services

Big Tree Financial Consulting Pvt. Ltd

01.2022 - 09.2024

Led the preparation of comprehensive management accounts and financial statements.
Ensured compliance with statutory returns and regulatory requirements.
Provided training and mentorship, enhancing team's performance.
Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
Implemented process improvements to increase operational efficiency and reduce costs.
Monitored compliance with industry regulations and company policies to mitigate risk.
Guided change management initiatives to ensure smooth adoption of new business practices.

Manager Accounts

Yashaswini Mahila Souharda

02.2019 - 12.2021

Spearheaded implementation of advanced banking application.
Facilitated statutory audit processes by providing comprehensive support.
Enhanced staff abilities through targeted training.
Strengthened client relationships through effective communication.
Established and monitored KPIs to evaluate performance and identify areas for improvement.
Ensured compliance with regulatory requirements and industry standards.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Created monthly reports for senior management summarizing operational performance metrics.

Business Process Lead

Aon Consulting Pvt. Ltd

03.2014 - 01.2019

Oversaw accounting functions independently, ensuring delivery of financial statements as per agreed timelines and quality measures.
Streamlined reporting workflows for efficient completion of periodic financial closes.
Spearheaded relocation of financial accounts from Gibraltar, achieving streamlined operational processes.
Executed a half-year assignment in Gibraltar.
Coordinated worldwide project efforts through structured discovery and planning.
Prepared comprehensive process diagrams through SME consultations.
Oversaw engagement and wellbeing initiatives for a 5-member team.
Delivered high-standard outputs by overseeing comprehensive trainings and account transition processes.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Provided guidance in developing training materials for users of new or updated processes.
Created and implemented process improvement initiatives to increase efficiency, reduce costs, and improve customer service.
Prepared status reports on project progress for senior management review.
Analyzed data from existing systems to identify areas of opportunity for streamlining operations and increasing productivity.
Oversaw quality control to identify inconsistencies and malfunctions.
Developed detailed business process models to document current state processes and identify opportunities for improvement.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Senior Business Analyst

Societe Generale GSC Pvt. Ltd

11.2011 - 07.2013

Functioned as an individual contributor within a team of five managers, reporting directly to the Vice President.
Scoped project with Business Line, Product Control Group, and Technology team.
Conduct analysis to identify project needs and recommend effective accounting methodologies.
Executed evaluations on potential impacts of updates.
Documented test cases for validating system functionality against user requirements.
Created, analyzed, and validated detailed functional specifications.
Maintained library of model documents, templates or other reusable knowledge assets.
Performed root cause analysis to determine underlying issues in complex problems.
Conducted insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
Designed use case scenarios to demonstrate how users interact with the system or application.

Assistant Operations Manager

Accenture Services Pvt. Ltd

06.2011 - 11.2011

Facilitated the reverse repatriation of operational processes to Manila.
Led and mentored team of 6 members.
Implemented effective transition strategies to minimize disruption during organizational shifts.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Monitored new employees, evaluated training programs and reported progress to supervisors.
Reviewed existing systems and identified areas where improvements could be made.
Created detailed reports on project progress and performance metrics.
Delegated work to staff, setting priorities and goals.
Mitigated business risks by working closely with staff members and assessing performance.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Associate Manager

ANZ Support Services India

05.2008 - 06.2011

Directed a group of 6 subject matter experts for timely project completion.
Delivered comprehensive management accounts on a monthly and quarterly basis.
Completed the migration of upwards of 60 responsibilities belonging to a team of three full-time workers from New Zealand.
Oversaw planning and scoping to achieve efficient project execution.
Executed the Reverse Transition to Manila after Accenture's takeover in June 2011.
Streamlined strategies to ensure seamless organizational transitions.
Evaluated performance of team members and provided consistent coaching to improve skills.
Tracked project milestones and communicated updates to stakeholders.
Managed daily workflow of team members to meet organizational goals.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Reviewed completed work to verify consistency, quality, and conformance.

Finance Manager

Gayatri Paper Mills Pvt. Ltd

Johannesburg

08.2007 - 04.2008

Coordinated deployment and ensured seamless transition to new accounting systems.
Created comprehensive SOP documentation.
Facilitated software usage workshops for team members.
Prepared comprehensive monthly accounting statements.
Provided detailed management reports for leadership review.
Guided team members in professional development.
Facilitated vendor setup and streamlined vendor onboarding processes.
Collaborated with production team on stock replenishment.
Collaborated with exports team to ensure accurate paperwork completion.
Conducted regular audits to maintain updated and organized stock records.

Manager Accounts

Yashaswini Mahila Souharda

03.2006 - 08.2007

Supervised execution of routine monetary operations.
Ensured adherence to regulatory and statutory compliance standards.
Delivered comprehensive training to enhance workforce skills.
Contributed to successful audits with organized documentation.
Generated comprehensive management analyses for BOD consideration.
Developed detailed reports to support Annual Shareholders General Body Meetings.

Process Analyst

Accenture Services Pvt. Ltd

12.2003 - 03.2006

Ensured precise coding of supplier invoices to maintain data integrity.
Ensured timely execution of supplier payments, adhering strictly to due dates.
Fostered robust vendor relationships, ensuring effective communication and collaboration.
Resolved payment, invoice status, and account balance inquiries for suppliers and internal stakeholders via diverse communication channels.
Cultivated and sustained positive relationships with suppliers, facilitating cooperation.
Addressed invoice and payment disputes effectively.
Collaborated with Treasury team to optimize cash flow for timely payments.
Generated detailed projections for upcoming payments to optimize liquidity planning.
Ensured accounts reconciliation by reviewing bank statements and payable records.
Maintain compliance with relevant regulations and company policies in accounts payable processes.
Managed required documentation during audits to validate accounts payable transactions.
Compiled and delivered accounts payable reports, covering aging analyses, payment forecasts, and cash flow summaries.
Analyze accounts payable information to uncover trends, potential challenges, and opportunities for enhancement.
Monitored and documented KPIs, including DPO and payment accuracy.
Implemented improvements leading to better operational performance.
Trained team members on best practices.
Streamlined workflows by implementing automation solutions that minimized potential errors.
Ensured smooth transactions through effective supplier interactions.
Facilitated continuous improvements by integrating supplier insights into service quality enhancements.
Adhered to service level agreements by managing response times and resolving issues promptly.

Officer - Domestic Claims

GE Capital

04.2003 - 12.2003

Examined and validated employee travel expense claims for completeness.
Validated submitted documents to confirm claim accuracy.
Handled claim processing efficiently to ensure adherence to company standards and timely payouts.
Ensured adherence to company travel policies when processing claims.
Detected and rectified non-compliance issues in claim processes.
Updated and maintained accurate travel policy records.
Efficiently tackled and resolved discrepancies.
Utilized analytical skills to evaluate travel expenditure data.
Ensured top-tier assistance for workforce needs.
Collaborated with Treasury, Compliance, and other teams.

Customer Service Representative

MSource

01.2003 - 03.2003

Reached out to clients via phone regarding delinquent credit card accounts.
Secured settlements by adhering to predefined guidelines, achieving debt recovery.
Monitored established payment plans to ensure compliance.
Addressed customer concerns about credit card transactions and account status effectively.
Delivered exceptional customer care through professional and empathetic communication.
Explained repercussions of outstanding debts and benefits of settlement.
Maintained accurate and timely updates of customer details and payment records.
Documented all collection activities with meticulous detail, including follow-up actions.
Maintained confidentiality of sensitive customer information consistently.

Summary

Overview

Work History

Senior Manager - Financial Services

Manager Accounts

Business Process Lead

Senior Business Analyst

Assistant Operations Manager

Associate Manager

Finance Manager

Manager Accounts

Process Analyst

Officer - Domestic Claims

Customer Service Representative

Education

CA (Inter Group 1) -

Bachelor of Commerce -

Skills

Certification

Affiliations

Languages

Timeline

Work Availability

Languages

References

References

Languages

References

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