Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LAVANYA GARG

LAVANYA GARG

Pune

Summary

Results-driven individual with 2+ years of professional experience in the field of service now & business consulting

Seeking an exceptional Opportunity in data Science and Business Analytics,

Proven multi-tasker, team player, and a Continuous Learner.With My experience in Consulting, I can help companies in driving operational efficiency, improving Client satisfaction and in Collaborating effectively with cross Functional Teams

Overview

3
3
years of professional experience

Work History

Senior Associate Consultant

Infosys Ltd.
07.2022 - Current
  • Acting as a ServiceNow Software and Hardware asset management Implementation Specialist. Recommending and Implementing various processes in these modules.
  • Working effectively and in collaboration with cross-functional teams to address client's needs and providing them seamless services.
  • Participating in the meeting's scheduled with the clients and gathering requirements and customizing it during the implementation phase.
  • Providing assistance in resolving any issues and looking on prompt basis towards any escalated matter.
  • Compiling and evaluating the financial data and preparing reports. Defining accounting policies and procedures.
  • Delivering and spearheading timely resolution of the critical matters, problems and incidents in order to reduce and retard the down time

Associate Consultant

Infosys Ltd.
05.2021 - 07.2022
  • Implemented various Software and Hardware Asset management Processes in the Industry
  • Facilitated the tasks and activities related to the pre-assessment work for the clients before the initiation of the implementation phase
  • Demonstrated and executed best industrial practices under the code of rules and regulations after its implementation from the senior management.
  • Improvised and enhanced the process post-identification of the process improvement possibilities and tasks.

Education

BBA-MBA (5 Yrs Integrated Course) - Finance & Accounting

Nirma University
Ahmedabad
03.2021

Skills

  • Tableau
  • Knime Analytics Platform
  • ServiceNow SAM and HAM Administration
  • My Sql
  • MS-O􀀽ce
    Power BI
  • Python
  • ERP
  • Teamwork Mindset
  • Persuasion Skills

Languages

English
First Language
Hindi
Proficient (C2)
C2

Timeline

Senior Associate Consultant

Infosys Ltd.
07.2022 - Current

Associate Consultant

Infosys Ltd.
05.2021 - 07.2022

BBA-MBA (5 Yrs Integrated Course) - Finance & Accounting

Nirma University

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LAVANYA GARG