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Demonstrating quality works with immense efforts. Creativity and responsibility be the guide, strength and awareness for exceptional experiences and achievements. Skills to deliver strong works and a smile. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Organized, independent and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and committed to bringing about strategies that helps the organization th achieve its set goals, through its vision and mission statement.

To find a job where I can set my whole heart, work freely and independently and work with people in a manner that benefits everyone and seeking a competitive and challenging environment where I can serve your organization and establish a career for myself

Qualified electrical engineer with over 10 years of experience in leadership, operations, and maintenance of High Voltage Plant Equipment. Experienced in network grid operations, overseeing 26 substations ranging from 66kV to 765kV, including Gas Insulated Stations (GIS) and Air Insulated Stations (AIS) with advanced breaker technology. Skilled in project management, particularly in the recovery of failed plant and implementation of condition monitoring strategies. Trusted with managing Opex budget to ensure equipment longevity. Notable achievements include leading asset demarcations during Eskom's legal separation, developing Service Level Agreements for all NTCSA substations, and establishing Quality of Supply agreements with major customers. Played a key role in developing standards and procedures for the new NTCSA as part of the Blue Print project. Demonstrated leadership by taking on senior managerial responsibilities during manager's absence. Currently leading Eskom Woman Advancement Program to promote diversity and gender equality. Equipped with holistic understanding of effectively running a Transmission Grid and adept at implementing long-term strategies while efficiently managing day-to-day operations.

Professionalism: Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and store operations policies. A motivated Customer Service Professional with three years of experience attending to customers and providing insightful product information. Talented communicator with strong conflict resolution, data entry and mentoring skills.

Lavanya Khuteta

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