Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Lavanya P

Coimbatore

Summary

Results-driven professional with expertise in SAP management and data analysis, honed at Avantor. Proven track record in streamlining processes and enhancing efficiency, including implementing automation solutions that reduced manual entry. Strong communicator and mentor, dedicated to fostering team performance and achieving client satisfaction. Proficient in Excel VBA and committed to continuous improvement.

Overview

8
8
years of professional experience

Work History

Process Associate

Avantor
Coimbatore
05.2023 - Current
  • Accurately entered delivery dates into SAP, incorporating calculated transport times for reliable order tracking.
  • Managed and analyzed backorder reports, prioritizing critical lines for resolution.
  • Proactively pursued backorder lines with suppliers and internal teams to expedite fulfillment.
  • Implemented automation solutions to streamline open order processing, reducing manual data entry in SAP.

Senior Process Executive

PATRA Corporation
Coimbatore
12.2021 - 04.2023
  • Managed insurance processes, specializing in AmWins accounts and claim adjudication for US clients.
  • Conducted comprehensive reviews of insurance documents for US companies, ensuring accuracy and compliance.
  • Performed detailed QA checks, identifying root causes and implementing corrective actions to reduce errors.
  • Analyzed daily workflow status, pinpointing bottlenecks and instituting process improvements to enhance efficiency.
  • Provided regular updates to clients and senior management regarding project progress and KPIs.
  • Trained and mentored new team members, significantly enhancing performance and productivity.
  • Demonstrated process methodologies to clients and upper management, promoting best practices and facilitating adoption.

Process Associate

Prologiq Service Business LLP
Coimbatore
01.2019 - 11.2021
  • Processed mortgage tasks for US clients, focusing on occupied and vacant property photo verification.
  • Analyzed daily work volumes to identify trends and reported findings for resource optimization.
  • Generated production reports to deliver insights into team performance and process efficiency.
  • Trained new hires on procedures to ensure adherence to quality standards and client requirements.
  • Conducted QA checks to rectify errors and maintain accuracy of mortgage documents.

Process Executive

Cognizant Technology Solutions
Coimbatore
02.2018 - 11.2018
  • Processed mortgage documents for federally funded organizations, covering loan processing, underwriting, and closing stages.
  • Entered mortgage document data into client portals, ensuring integrity and timely completion.
  • Managed diverse document-related tasks within established timelines, consistently meeting client expectations and SLAs.

Education

BBA - Bachelor of Business Administration

Government Arts College
Coimbatore
04-2017

Skills

  • Excel VBA
  • SAP management
  • Data analysis and visualization (Power BI)
  • Typing proficiency
  • Tally Prime

Hobbies and Interests

  • Drawing
  • Dancing

Timeline

Process Associate

Avantor
05.2023 - Current

Senior Process Executive

PATRA Corporation
12.2021 - 04.2023

Process Associate

Prologiq Service Business LLP
01.2019 - 11.2021

Process Executive

Cognizant Technology Solutions
02.2018 - 11.2018

BBA - Bachelor of Business Administration

Government Arts College

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Lavanya P