Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Accomplishments
Languages
Timeline
Generic
LAVANYA S

LAVANYA S

SJP Layout, RTO Office, Medahalli Bangalore

Summary

Dynamic Teacher with proven success at Diya Academy of Learning, specializing in creating engaging learning environments. Expertise in interactive teaching and classroom management led to significant cognitive growth in children and high parent satisfaction. Strong problem-solving skills and effective communication fostered positive outcomes in educational and customer success roles.

Overview

11
11
years of professional experience

Work History

Preschool Teacher

Diya Academy of Learning, CBSE Board
05.2017 - 05.2019
  • Developed engaging lesson plans aligned with children's developmental stages.
  • Implemented effective classroom management strategies to cultivate a positive learning environment.
  • Coordinated activities enhancing social, emotional, and cognitive growth in children.
  • Conducted regular assessments to evaluate child progress and learning outcomes.
  • Collaborated with parents to discuss children's development and address specific concerns.
  • Taught foundational skills in colors, shapes, and letters through interactive methods.
  • Maintained classroom order using clearly defined rules and positive reinforcement techniques.
  • Incorporated music, art, games, books, blocks, and puzzles into daily instruction.

Customer Success Professional

Just Dial Pvt Ltd
03.2008 - 03.2014
  • Managed customer interactions and queries, achieving nearly 100% CSAT.
  • Maintained high-quality customer conversations to enhance satisfaction levels.
  • Generated multiple sales leads for the sales team to drive revenue growth.
  • Delivered on-the-job training as a Subject Matter Expert for new employees.

Education

NTT - Nursery Teacher's Training

AIECCE - ADVANCE INFORMATION IN EARLY CHILDHOOD CARE & EDUCATION
01-2018

FST - Finishing School for Teachers

ACT - DIYA TEACHERS TRAINING CENTER
01-2017

DBA Diploma - Business Administration

IIME- INDIAN INSTITUTE OF MANAGEMENT & ENGINEERING
01-2007

Skills

  • Interactive teaching
  • Problem solving
  • Creative thinking
  • Storytelling techniques
  • Classroom management
  • Communication skills
  • Time management

Hobbies and Interests

  • Singing
  • Freelance Voiceover Artist
  • MC for School Events/Programs
  • Art and Crafts
  • Current Affairs

Accomplishments

  • I was the MC at various school events at Diya Academy
  • Take active participation in cultural activities
  • Strong communication skills at all levels

Languages

English, Kannada, Telugu, Tamil, Hindi

Timeline

Preschool Teacher

Diya Academy of Learning, CBSE Board
05.2017 - 05.2019

Customer Success Professional

Just Dial Pvt Ltd
03.2008 - 03.2014

NTT - Nursery Teacher's Training

AIECCE - ADVANCE INFORMATION IN EARLY CHILDHOOD CARE & EDUCATION

FST - Finishing School for Teachers

ACT - DIYA TEACHERS TRAINING CENTER

DBA Diploma - Business Administration

IIME- INDIAN INSTITUTE OF MANAGEMENT & ENGINEERING

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LAVANYA S