Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Certification
Domain
Tools
References
Timeline
Generic

Lavanya Vangaveeti

Nottingham,UK

Summary

Solid 9 years of experience as a Lead Business Analyst, functional SME, implementation specialist, and senior consultant. Strong expertise of software development life cycle (SDLC) from gathering requirements, design, development (configuration and integration), testing, training, implementation and production support for multiple companies in agile and waterfall methodologies. Expertise in team management and interpersonal skills, highly adept at facilitating discussions and negotiations with stakeholders. Results-driven professional leveraging problem-solving skills to overhaul, improve and refine business practices.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Senior consultant

Deloitte
Mumbai
09.2021 - 06.2024
  • Liaised with Tier-1 banking business and IT groups to establish short-term and long-term goals.
  • Applied strong analytical skills to translate business requirements into effective technical solutions.
  • Delivered end-to-end IT systems and business change projects in line with project specifications.
  • Collaborated with cross-functional teams to implement operational improvements and business strategies.
  • Led workshops with Global, Regional, and Local first line of defence (1LOD) and second line of defence (2LOD) risk stewards for multiple banking products to ensure end-to-end governance and coverage.
  • Established, monitored and reported on risk management metrics to assist with decision-making.
  • Maximised project ROI, performing user acceptance testing (UAT) to validate user requirements and expectation.
  • Uncovered trends and patterns and reported to senior decision-makers as part of third party vendor management.
  • Optimized process design via flowcharts to mitigate customer issues and provided resolutions to achieve the highest level of customer satisfaction and removed duplicate efforts by different LOBs.
  • Evaluated payment practices reporting to maximise regulatory compliance.
  • Worked closely with stakeholders to define key performance indicators (KPIs) and establish metrics for processes and projects.
  • Produced written documentation and visual presentations to report data to influence key stakeholders.
  • Led cross-functional teams in developing, testing and launching new banking and payment products.
  • SME for key risk functions like Financial Crime Compliance, Regulatory Compliance, Legal, Operational and Resilience.
  • Collaborated with sales, marketing and support teams to launch products on time and within budget.
  • Addressed challenges and mitigated risks proactively throughout product lifecycle.
  • Led multi market business delivery projects including markets the UK, US, HK, Singapore, India & CIIOM
  • Closed blocker which may have impacted client by $400K worth efforts through numerous interactions with multiple teams and challenging the approach at every step

Business analyst

Tata Consultancy Services
Mumbai, India
01.2017 - 08.2021
  • Business requirement gathering and Solution Analysis in different functions including Customer Information, Retail Lending, Payments, Deposits and Membership Management for various Banks and Co-operatives.
  • Analysis of the wholesale credit data using Data Models and SQL to predict the data pattern and behaviour and risk of future events.
  • Documented process flows and implemented requirements for functional improvements.
  • Produced written documentation and visual presentations to report data to senior project stakeholders.
  • Drafted procedure manuals, work definitions and standard operating procedures by job title or work area.
  • Identified areas for improvement, devising and implementing cost-effective solutions to improve results.
  • Devised and led operational changes to generate significant improvements and measurable results in line with business objectives.
  • Conducted in-depth impact analyses, assessing potential effects of proposed initiatives on organisation.
  • Creating the User Stories based on the complex requirements received from the client and prioritize the Product Backlog.
  • Lead the sprint planning session with the team to plan the Sprint Backlog.
  • Point of contact for support User acceptance testing and System Integration testing prior to sign-off and schedule for Production release.
  • Oversaw business staffing and training, building successful, customer-focused team.
  • Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.

QA test lead

Tata Consultancy Services
Mumbai
06.2014 - 12.2016


  • Interact with Business Analysts and Developers in requirements analysis, design reviews, testing and documentation for application developed in agile environment.
  • Review product requirement documents, functional specifications and involve in developing test strategy, test plan and other QA documentation.
  • Actively Participate in Scrum meetings, reviews, and develop test scenarios.
  • Led smoke testing, functional, integration, system and user interface testing for TCS BaNCS Core banking Solution.
  • SPOC from TCS-Financial Services for the implementation and support of Quality Analysis.
  • Recorded quality control activity promptly and precisely for accurate evaluation.

Education

Bachelor of Technology - Electronics & Communication

Jawaharlal Nehru Technological University
Kakinada, Andhra Pradesh
06.2011 - 05.2014

Diploma - Electronics & Communication

K.E.S College
Vijayawada, Andhra Pradesh
06.2008 - 05.2011

Skills

  • Business analysis
  • Requirement gathering
  • Data analysis
  • Business management
  • Gap analysis
  • Relationship development
  • Stakeholder management
  • Business development
  • Agile and scrum methodologies
  • Jira
  • Problem-solving
  • Confluence
  • Software Development Life Cycle (SDLC)
  • Reporting expertise
  • New Product risk management
  • Regulatory compliance

Languages

English
Fluent
Hindi
Fluent
Telugu
Fluent

Accomplishments

  • Prestigious President Bonus Award for FY23, representing the distinguished 3% of Deloitte India
  • Deloitte Live the Dot Award
  • TCS Star of the Quarter & Month
  • Client appreciations in numerous occasions

Certification

  • Certified Scrum Product Owner®, Scrum Alliance
  • Business Analysis Foundations

Domain

Retail Banking, Customer & Member 360 Information, Payments, Cards, Wealth Management, Lending, LOS, LMS, Collaterals, Current and Saving Accounts, Term Deposits, Treasury Operations, Mobile Banking, Transaction Banking, Data Warehousing, Risk assessment & Management (FCC, KYC/CDD, Regulatory Compliance, AML, Sanctions, Fraud, Data risk)

Tools

JIRA, Confluence, MS Visio, MS Office, SQL Server, TCS Master Craft Application Lifecycle Manager (ALM), Teams, Soap UI, Bugzilla

References

References available upon request.

Timeline

Senior consultant

Deloitte
09.2021 - 06.2024

Business analyst

Tata Consultancy Services
01.2017 - 08.2021

QA test lead

Tata Consultancy Services
06.2014 - 12.2016

Bachelor of Technology - Electronics & Communication

Jawaharlal Nehru Technological University
06.2011 - 05.2014

Diploma - Electronics & Communication

K.E.S College
06.2008 - 05.2011
Lavanya Vangaveeti