Lavanya Boopathy
Chennai
Summary
Dynamic Senior Quality Analyst specializing in compliance auditing and process optimization. Recognized for delivering data-driven recommendations that streamline workflows and enhance overall operational performance.
Overview
7
7
years of professional experience
Work History
Senior Quality Analyst
athenahealth
Chennai
02.2022 - Current
- Managed the ERA automation process by verifying ERAs received from payers and ensuring precise uploads into AthenaOne; initiated and coordinated Provider Billing Request (PBR) creation to support seamless revenue cycle operations.
- Executed Orbograph automated process, performing data extraction and quality verification to ensure accurate, reliable outputs.
- Utilized DevRO SQL access for in-depth data extraction and analysis, enabling team to identify and resolve quality issues.
- Conducted comprehensive direct audits, performing 360-degree reviews to pinpoint vendor errors, process gaps, and opportunities for automation improvements.
- Provide data‑driven insights and recommendations to enhance accuracy, streamline workflows, and improve overall process efficiency.
SENIOR PROCESS EXCEUTIVE
COGNIZANT
Chennai
12.2020 - 02.2022
- Recommended updating taxonomy code in all claims submitted to Medicaid-NC, reducing denials and saving 3,806 claims monthly, valued at $26,034.17.
- Achieved Star employee recognition for three consecutive months for maintaining 100% production and quality.
- Collaborated with teams across 110 specialties to enhance cross-functional communication.
CUSTOMER CARE ASSOCIATE
NTT DATA
Chennai
05.2019 - 11.2020
- Developed auto adjustment scripts for primary payments exceeding secondary allowed amounts, streamlining claims process for Accounts Receivables.
- Collaborated with various clients across specialties
Education
Bachelor of Science - Mathematics With Computer Application
Sethu Bhaskara Matriculation Hr. Sec. School
Chennai05-2019
Skills
- Quality verification
- Compliance auditing
- Process improvement
- Data analysis
- SQL analysis
- Data extraction
- Revenue cycle management
Timeline
Senior Quality Analyst
athenahealth
02.2022 - Current
SENIOR PROCESS EXCEUTIVE
COGNIZANT
12.2020 - 02.2022
CUSTOMER CARE ASSOCIATE
NTT DATA
05.2019 - 11.2020
Bachelor of Science - Mathematics With Computer Application
Sethu Bhaskara Matriculation Hr. Sec. School