Lavina Girish

• Created and maintained databases to track and record customer data.
• Established administrative work procedures to track staff's daily tasks.
• Managed filing system, entered data and completed other clerical tasks.

Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.

Organized paperwork such as charts and reports for office and patient needs.

Support office staff and operational requirement with administrative tasks.

Provide educational documents and pamphlets to patient.

Answer incoming calls, routes messages and resolve patient inquires within target time frames.

Received. recorded and files medical payments by check, cash and credit card.

Direct patient to exam rooms, fielded questions, and prepared for physician examinations.