Poetry Writing
LAVISH GAUTAM
Zonal Training & Engagement Manager
Jaipur
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
6
6
Languages
Work History
Zonal Training & Engagement Manager
Indiashelter Finance Corporation Ltd.
Jaipur
12.2021 - Current
- Prepared variety of different written communications, reports and documents.
- Developed team communications and information for meetings.
- Created plans and communicated deadlines to complete projects on time.
- Resolved problems, improved operations and provided exceptional service.
- Working on PAT by implementing cost-saving initiatives that addressed long-standing problems.
- Developed and maintained courteous and effective working relationships.
- Working on Attrition by doing Exit Interviews and Problem Solving Techniques
- Driving Productivity throgh Online,Classroom Training & work on Rejections
Deputy Training Manager
SVATANTRA MICROFIN
JAIPUR
04.2021 - 12.2021
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Coordinated technical training and personal development classes for staff members.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Delivered new employee onboarding and training sessions via Classroom & Online mode.
- Directed training programs and development paths for managers and supervisors.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
L&D Manager
MAX SKILL FIRST PVT.LTD
Jaipur
07.2018 - 04.2021
- Sales Training,Handling NHI Batches,Market Activities.
- Coordination with Sales Team.
- Alignment with ZVP (Zonal Vice President).
- Reporting to HO. 7. Intervention in Different Branch Activities(Hiring, Branch Visits, Audits)
- Recognized and reported potential project challenges and assisted with solutions.
Zonal Sales Trainer
HOME CREDIT INDIA FINANCE LTD
AHMEDABAD
09.2017 - 07.2018
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used coordination and planning skills to achieve results according to schedule.
- Handled 135+ Sales Executives,Responsible For Productivity Research in Training Activities,Refresher Training
- Increase in Productivity, Handling NHI Batches, OJT Training, Reporting to HO, Report Creation.
ZONAL SALESTRAINER
GIONEE INDIA PVT LTD
RAJKOT
11.2016 - 09.2017
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed team communications and information for meetings.
- Identified issues, analyzed information and provided solutions to problems.
- Handled 190+ Executives,Drive Region's Sales through Training Efficiency,
- Project Initiative taken (Project Everest) for Sales Improvement, Route training ( Market Audits, Visits & Promoter Calling Audit),Attend weekly Con Call, Reporting to HO, Acted like- (Soft Skills & Zonal Sales Training Manager) responsible for all training activities.
Soft Skills Trainer
RURALSHORES BUSINESS PVT.LTD
Jaipur
04.2016 - 11.2016
- Monitored growth and development of individual soft skills.
- Collaborated with management to ascertain concerns, needs and expectations from training and utilized feedback in program development.
- Scheduled and taught in classroom courses to increase learning opportunities.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Handled 35 Associate's Batch,Soft Skill Training,Batch Engagement,Maintain the Handover Process & Centre
- Mobilization Process Creator. (Handling a Team for Route Training).
- Handling Govt. Project’s (PMKVY, GUKVY) and Vodafone Pre –Process Training.
BUSINESS ASSOCIATE & PROCESS TRAINER
TATA SKY
JAIPUR
09.2013 - 04.2016
- Communicated with sales team to maintain firm grasp of training requirements.
- Provided subject matter expertise on all company offerings.
- Delivered robust training courses via classroom and e-learning programs.
- Developed new and improved training programs to fit underserved areas.
- Product Training,Client Interaction & Initiative,Took Care of NHT (New HireTrainees)
- TNI (Training Need Identification), Refresher Training (Soft Skills Issue, Behavior Skill Issue, Finding Process Gap & Fix them)
Depository Participant Executive
ALANKIT ASSIGNMENTS LTD
Jaipur
09.2012 - 09.2013
- Demate Account Opening.
- Stock Exchange Maintenance.
- Customer Service.
- Pledge Form, Pay-in Slips, Exchange Slips, Auction Slips Handling.
- Exceeded goals through effective task prioritization and great work ethic.
Education
B.C.A -
S.G.N KHALSA COLLEGE
Hanumangarh 07.2008 - 07.2011
Sr. Secondary
G.N KHALSA SCHOOL
Hanumangarh 03.2007 - 07.2008
SEC - High School
G.D.G SCHOOL
Jodhpur 06.2005 - 07.2006
Skills
Training drills
New staff training
User training
Team Training
Development team trainings
Staff development and training
Optimizing training effectiveness
Accomplishments
- Awarded For Best Selling Skills
- Awarded For Best Process Trainer (T.T.T Certified By Tata Sky)
- Awarded For Best Zonal Sales Trainer for Productivity
- Awarded For Best Trainer In Pan India's All Centres Of R.S.A
- Assessment Certified For Finance Company
- Qualified In Impact (Max's Award Function For Best ML&Ds)
Certification
BCA GRADUATED
Interests
Watching Hollywood Movies
Do Help Needy Persons
Learn New Skills
Timeline
Zonal Training & Engagement Manager
Indiashelter Finance Corporation Ltd.
12.2021 - Current
Deputy Training Manager
SVATANTRA MICROFIN
04.2021 - 12.2021
L&D Manager
MAX SKILL FIRST PVT.LTD
07.2018 - 04.2021
Zonal Sales Trainer
HOME CREDIT INDIA FINANCE LTD
09.2017 - 07.2018
ZONAL SALESTRAINER
GIONEE INDIA PVT LTD
11.2016 - 09.2017
Soft Skills Trainer
RURALSHORES BUSINESS PVT.LTD
04.2016 - 11.2016
BUSINESS ASSOCIATE & PROCESS TRAINER
TATA SKY
09.2013 - 04.2016
Depository Participant Executive
ALANKIT ASSIGNMENTS LTD
09.2012 - 09.2013
B.C.A -
S.G.N KHALSA COLLEGE
07.2008 - 07.2011
Sr. Secondary
G.N KHALSA SCHOOL
03.2007 - 07.2008
SEC - High School
G.D.G SCHOOL
06.2005 - 07.2006