Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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LAVISH GAUTAM

Zonal Training & Engagement Manager
Jaipur

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
6
6
Languages

Work History

Zonal Training & Engagement Manager

Indiashelter Finance Corporation Ltd.
Jaipur
12.2021 - Current
  • Prepared variety of different written communications, reports and documents.
  • Developed team communications and information for meetings.
  • Created plans and communicated deadlines to complete projects on time.
  • Resolved problems, improved operations and provided exceptional service.
  • Working on PAT by implementing cost-saving initiatives that addressed long-standing problems.
  • Developed and maintained courteous and effective working relationships.
  • Working on Attrition by doing Exit Interviews and Problem Solving Techniques
  • Driving Productivity throgh Online,Classroom Training & work on Rejections

Deputy Training Manager

SVATANTRA MICROFIN
JAIPUR
04.2021 - 12.2021
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
  • Coordinated technical training and personal development classes for staff members.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Delivered new employee onboarding and training sessions via Classroom & Online mode.
  • Directed training programs and development paths for managers and supervisors.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.

L&D Manager

MAX SKILL FIRST PVT.LTD
Jaipur
07.2018 - 04.2021
  • Sales Training,Handling NHI Batches,Market Activities.
  • Coordination with Sales Team.
  • Alignment with ZVP (Zonal Vice President).
  • Reporting to HO. 7. Intervention in Different Branch Activities(Hiring, Branch Visits, Audits)
  • Recognized and reported potential project challenges and assisted with solutions.

Zonal Sales Trainer

HOME CREDIT INDIA FINANCE LTD
AHMEDABAD
09.2017 - 07.2018
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Used coordination and planning skills to achieve results according to schedule.
  • Handled 135+ Sales Executives,Responsible For Productivity Research in Training Activities,Refresher Training
  • Increase in Productivity, Handling NHI Batches, OJT Training, Reporting to HO, Report Creation.

ZONAL SALESTRAINER

GIONEE INDIA PVT LTD
RAJKOT
11.2016 - 09.2017
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed team communications and information for meetings.
  • Identified issues, analyzed information and provided solutions to problems.
  • Handled 190+ Executives,Drive Region's Sales through Training Efficiency,
  • Project Initiative taken (Project Everest) for Sales Improvement, Route training ( Market Audits, Visits & Promoter Calling Audit),Attend weekly Con Call, Reporting to HO, Acted like- (Soft Skills & Zonal Sales Training Manager) responsible for all training activities.

Soft Skills Trainer

RURALSHORES BUSINESS PVT.LTD
Jaipur
04.2016 - 11.2016
  • Monitored growth and development of individual soft skills.
  • Collaborated with management to ascertain concerns, needs and expectations from training and utilized feedback in program development.
  • Scheduled and taught in classroom courses to increase learning opportunities.
  • Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
  • Handled 35 Associate's Batch,Soft Skill Training,Batch Engagement,Maintain the Handover Process & Centre
  • Mobilization Process Creator. (Handling a Team for Route Training).
  • Handling Govt. Project’s (PMKVY, GUKVY) and Vodafone Pre –Process Training.

BUSINESS ASSOCIATE & PROCESS TRAINER

TATA SKY
JAIPUR
09.2013 - 04.2016
  • Communicated with sales team to maintain firm grasp of training requirements.
  • Provided subject matter expertise on all company offerings.
  • Delivered robust training courses via classroom and e-learning programs.
  • Developed new and improved training programs to fit underserved areas.
  • Product Training,Client Interaction & Initiative,Took Care of NHT (New HireTrainees)
  • TNI (Training Need Identification), Refresher Training (Soft Skills Issue, Behavior Skill Issue, Finding Process Gap & Fix them)

Depository Participant Executive

ALANKIT ASSIGNMENTS LTD
Jaipur
09.2012 - 09.2013
  • Demate Account Opening.
  • Stock Exchange Maintenance.
  • Customer Service.
  • Pledge Form, Pay-in Slips, Exchange Slips, Auction Slips Handling.
  • Exceeded goals through effective task prioritization and great work ethic.

Education

B.C.A -

S.G.N KHALSA COLLEGE
Hanumangarh
07.2008 - 07.2011

Sr. Secondary

G.N KHALSA SCHOOL
Hanumangarh
03.2007 - 07.2008

SEC - High School

G.D.G SCHOOL
Jodhpur
06.2005 - 07.2006

Skills

    Training drills

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Accomplishments

  • Awarded For Best Selling Skills
  • Awarded For Best Process Trainer (T.T.T Certified By Tata Sky)
  • Awarded For Best Zonal Sales Trainer for Productivity
  • Awarded For Best Trainer In Pan India's All Centres Of R.S.A
  • Assessment Certified For Finance Company
  • Qualified In Impact (Max's Award Function For Best ML&Ds)

Certification

BCA GRADUATED

Interests

Poetry Writing

Watching Hollywood Movies

Do Help Needy Persons

Learn New Skills

Timeline

Zonal Training & Engagement Manager

Indiashelter Finance Corporation Ltd.
12.2021 - Current

Deputy Training Manager

SVATANTRA MICROFIN
04.2021 - 12.2021

L&D Manager

MAX SKILL FIRST PVT.LTD
07.2018 - 04.2021

Zonal Sales Trainer

HOME CREDIT INDIA FINANCE LTD
09.2017 - 07.2018

ZONAL SALESTRAINER

GIONEE INDIA PVT LTD
11.2016 - 09.2017

Soft Skills Trainer

RURALSHORES BUSINESS PVT.LTD
04.2016 - 11.2016

BUSINESS ASSOCIATE & PROCESS TRAINER

TATA SKY
09.2013 - 04.2016

Depository Participant Executive

ALANKIT ASSIGNMENTS LTD
09.2012 - 09.2013

B.C.A -

S.G.N KHALSA COLLEGE
07.2008 - 07.2011

Sr. Secondary

G.N KHALSA SCHOOL
03.2007 - 07.2008

SEC - High School

G.D.G SCHOOL
06.2005 - 07.2006
LAVISH GAUTAMZonal Training & Engagement Manager