To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
6
6
Languages
Work History
Zonal Training & Engagement Manager
Indiashelter Finance Corporation Ltd.
Jaipur
12.2021 - Current
Prepared variety of different written communications, reports and documents.
Developed team communications and information for meetings.
Created plans and communicated deadlines to complete projects on time.
Resolved problems, improved operations and provided exceptional service.
Working on PAT by implementing cost-saving initiatives that addressed long-standing problems.
Developed and maintained courteous and effective working relationships.
Working on Attrition by doing Exit Interviews and Problem Solving Techniques
Driving Productivity throgh Online,Classroom Training & work on Rejections
Deputy Training Manager
SVATANTRA MICROFIN
JAIPUR
04.2021 - 12.2021
Conducted orientation sessions and organized on-the-job training for new hires.
Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
Coordinated technical training and personal development classes for staff members.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Reviewed and edited all training materials for accuracy and company policy compliance.
Delivered new employee onboarding and training sessions via Classroom & Online mode.
Directed training programs and development paths for managers and supervisors.
Led daily, weekly and monthly coaching, counseling and feedback sessions.
Reporting to HO. 7. Intervention in Different Branch Activities(Hiring, Branch Visits, Audits)
Recognized and reported potential project challenges and assisted with solutions.
Zonal Sales Trainer
HOME CREDIT INDIA FINANCE LTD
AHMEDABAD
09.2017 - 07.2018
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Used coordination and planning skills to achieve results according to schedule.
Handled 135+ Sales Executives,Responsible For Productivity Research in Training Activities,Refresher Training
Increase in Productivity, Handling NHI Batches, OJT Training, Reporting to HO, Report Creation.
ZONAL SALESTRAINER
GIONEE INDIA PVT LTD
RAJKOT
11.2016 - 09.2017
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Developed team communications and information for meetings.
Identified issues, analyzed information and provided solutions to problems.
Handled 190+ Executives,Drive Region's Sales through Training Efficiency,
Project Initiative taken (Project Everest) for Sales Improvement, Route training ( Market Audits, Visits & Promoter Calling Audit),Attend weekly Con Call, Reporting to HO, Acted like- (Soft Skills & Zonal Sales Training Manager) responsible for all training activities.
Soft Skills Trainer
RURALSHORES BUSINESS PVT.LTD
Jaipur
04.2016 - 11.2016
Monitored growth and development of individual soft skills.
Collaborated with management to ascertain concerns, needs and expectations from training and utilized feedback in program development.
Scheduled and taught in classroom courses to increase learning opportunities.
Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
Handled 35 Associate's Batch,Soft Skill Training,Batch Engagement,Maintain the Handover Process & Centre
Mobilization Process Creator. (Handling a Team for Route Training).
Handling Govt. Project’s (PMKVY, GUKVY) and Vodafone Pre –Process Training.
BUSINESS ASSOCIATE & PROCESS TRAINER
TATA SKY
JAIPUR
09.2013 - 04.2016
Communicated with sales team to maintain firm grasp of training requirements.
Provided subject matter expertise on all company offerings.
Delivered robust training courses via classroom and e-learning programs.
Developed new and improved training programs to fit underserved areas.
Product Training,Client Interaction & Initiative,Took Care of NHT (New HireTrainees)
TNI (Training Need Identification), Refresher Training (Soft Skills Issue, Behavior Skill Issue, Finding Process Gap & Fix them)
Depository Participant Executive
ALANKIT ASSIGNMENTS LTD
Jaipur
09.2012 - 09.2013
Demate Account Opening.
Stock Exchange Maintenance.
Customer Service.
Pledge Form, Pay-in Slips, Exchange Slips, Auction Slips Handling.
Exceeded goals through effective task prioritization and great work ethic.
Education
B.C.A -
S.G.N KHALSA COLLEGE
Hanumangarh
07.2008 - 07.2011
Sr. Secondary
G.N KHALSA SCHOOL
Hanumangarh
03.2007 - 07.2008
SEC - High School
G.D.G SCHOOL
Jodhpur
06.2005 - 07.2006
Skills
Training drills
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Accomplishments
Awarded For Best Selling Skills
Awarded For Best Process Trainer (T.T.T Certified By Tata Sky)
Awarded For Best Zonal Sales Trainer for Productivity
Awarded For Best Trainer In Pan India's All Centres Of R.S.A
Assessment Certified For Finance Company
Qualified In Impact (Max's Award Function For Best ML&Ds)
Branch Manager at Swaziland Development Finance Corporation (FINCORP– First Finance Company)Branch Manager at Swaziland Development Finance Corporation (FINCORP– First Finance Company)