Lavkesh

H.no. 2072, Parvatiya colony, Faridabad

Summary

Dynamic insurance professional with 5 years at Star Health Insurance Co Ltd, excelling in customer service and insurance processing. Expert in policy explanation and claims processing, I developed a standard presentation that enhanced customer understanding. Proven ability to customize insurance programs, ensuring client satisfaction and effective risk management.

Overview

years of professional experience

Work History

Cashier

Star Health Insurance Co Ltd

Faridabad

01.2019 - Current

I used to work as a cashier of insurance company star health insurance co ltd.
Answer any question or concerns policy holders have with their insurance claims.
Explain features of policies and both advantages and disadvantages of various policies.
I know how to operate all the portals of insurance.
Explained coverage’s options to the customers, using a self-made Presentation that become company standard.
Customize insurance programs to suit individual customers, often covering a Variety of risks.
5 years experience in all general insurance underwriting portal.
Processed customer transactions efficiently and accurately at Star Health Insurance Co Ltd.
Assisted customers with insurance inquiries and policy information during checkout.
3.4 Experience of Sales.
4 years of experience at Tata AIA Life Insurance Co. (2-year MDRT).
One month Training at Shriram General Insurance Co Ltd.

Education

High School Diploma -

Up Board

Hathras

01-2018

12th -

Agra University

01.2020

B.Com -

Meerut University

Skills

Customer service
Insurance processing
Policy explanation
Insurance software
Customer inquiries
Problem solving
Sales support

Time management
Reports and documents
TPA Coordinator
Financial analysis
Mail handling
Claims processing

Custom

Listening to music, reading books Travelling.

Additional Skills :-

Basic knowledge of computer.
MS excel, Advance Excel.
Tally.
Zoho Mail.

Languages

English

Beginner

Hindi