LAVLEEN KAUR DUGGAL
Gr. Noida
Summary
Results-driven Sales & Business Development Leader with 10 years of experience in IT/ITES, driving strategic sales, business growth, and client relationship management. Proven ability to develop and execute sales strategies, identify new business opportunities, and secure multi-million dollar contracts within the technology sectors. Expertise in leading cross-functional teams to deliver complex IT solutions, including Cloud, Digital Transformation, and Gaming Services, with a focus on exceeding sales targets and fostering long-term client partnerships.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
General Manager - Sales
Xenelsoft Technologies Pvt. Ltd.
06.2024 - Current
- Spearheaded sales initiatives, managing 1000+ RFPs/RFIs/RFQs annually, achieving a 20% win rate, and securing deals worth $5M+
- Developed 200+ winning bid responses, increasing proposal effectiveness by 20% and directly contributing to revenue growth
- Conducted in-depth market intelligence research to enhance competitive positioning and identify new business opportunities
- Collaborated with cross-functional teams to streamline the sales process, reducing bid turnaround time by 40%
- Led pricing and profitability modelling efforts, optimizing deal profitability by 20%
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Associate General Manager - Business Development
WEBMOBRIL TECHNOLOGIES PVT. LTD.
06.2022 - 05.2024
- Led presales and business development efforts for $1200M+ in total contract value, increasing deal closure rates by ~25%
- Conducted comprehensive competitor analyses to strengthen market differentiation and improve win rates by 20%
- Developed standardized RFP response templates, reducing bid preparation time by 35% and improving efficiency
- Optimized the sales pipeline, resulting in a 200% YoY increase in proposal submissions and significant revenue growth
- Increased client retention by 40% through enhanced solution alignment and proactive client engagement
Senior Manager - Business Development
WEBMOBRIL TECHNOLOGIES PVT. LTD.
06.2020 - 05.2022
Associate Manager - Business Development
WEBMOBRIL TECHNOLOGIES PVT. LTD.
07.2019 - 06.2020
Senior Executive - Business Development
WEBMOBRIL TECHNOLOGIES PVT. LTD.
05.2018 - 06.2019
Executive - Business Development
WEBMOBRIL TECHNOLOGIES PVT. LTD.
10.2017 - 04.2018
Business Development Executive
CREDENCE DIGITAL MARKETING PVT. LTD.
08.2017 - 09.2017
- Analyzed client requirements and delivered tailored solutions for Website & Mobile Application Development and Digital Marketing
- Developed 20+ presales proposals, improving conversion rates by 5%
- Supported lead qualification and requirement gathering processes, reducing rework by 35%
Business Development Executive
SOFTMOZER BUSINESS CONSULTING
01.2016 - 07.2017
- Created technical proposals and business documents, increasing deal conversion rates by 20%
- Assisted in contract negotiation and RFP responses, securing deals worth $1M+
- Reduced sales cycle time by 20% through process optimization and improved sales processes
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
Sales Executive
OUTLINE SYSTEMS INDIA PVT. LTD.
08.2015 - 01.2016
- Managed proposal writing and pre-sales documentation, increasing client acquisition by 15%
- Conducted competitor benchmarking to refine pricing strategies and market positioning
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Education
MBA - International Business & Marketing
Panjab University
Chandigarh01.2017
B.Tech - Electronics & Communication Engineering
Sri Sukhmani Institute of Engineering & Technology
Derabassi, Mohali01.2014
Skills
- Strategic Sales & Business Development
- New Business Acquisition
- Client Relationship Management
- Pipeline Management
- Revenue Growth
- IT Solutions Sales
- Digital Transformation
- Team Leadership
- Cross-functional Collaboration
- Executive Communication
- Presentation Skills
- RFP/RFI/RFQ Management
- Proposal Writing
- Market Intelligence
- Competitor Analysis
- LinkedIn Sales Navigator
- Apollo
- Mondaycom
- Clutch
- Basecamp
Accomplishments
- Business Development: - Spearheaded the onboarding of one of the BIG 4 Consulting Company. Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
- Marketing - Implemented marketing strategies which resulted in 5x growth of customer base.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Supervised team of 40 staff members.
Languages
English
Hindi
Punjabi
Certification
Working towards APMP
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsTeam Building / Company RetreatsHealthcare benefitsInterests
Networking and Relationship Building
Sales and Negotiation Strategies
Leadership and Team Development
Public Speaking and Presentations
Branding and Marketing Strategy
Software
LinkedIn Navigator
Basecamp
UpWork
Clutch
Personal Information
- Date of Birth: 07/21/92
- Marital Status: Married
Timeline
General Manager - Sales
Xenelsoft Technologies Pvt. Ltd.
06.2024 - Current
Associate General Manager - Business Development
WEBMOBRIL TECHNOLOGIES PVT. LTD.
06.2022 - 05.2024
Senior Manager - Business Development
WEBMOBRIL TECHNOLOGIES PVT. LTD.
06.2020 - 05.2022
Associate Manager - Business Development
WEBMOBRIL TECHNOLOGIES PVT. LTD.
07.2019 - 06.2020
Senior Executive - Business Development
WEBMOBRIL TECHNOLOGIES PVT. LTD.
05.2018 - 06.2019
Executive - Business Development
WEBMOBRIL TECHNOLOGIES PVT. LTD.
10.2017 - 04.2018
Business Development Executive
CREDENCE DIGITAL MARKETING PVT. LTD.
08.2017 - 09.2017
Business Development Executive
SOFTMOZER BUSINESS CONSULTING
01.2016 - 07.2017
Sales Executive
OUTLINE SYSTEMS INDIA PVT. LTD.
08.2015 - 01.2016
MBA - International Business & Marketing
Panjab University
B.Tech - Electronics & Communication Engineering
Sri Sukhmani Institute of Engineering & Technology
Tools And Software Proficiency
- Microsoft Office, Developed over 100+ pitch decks for executive presentations.
- CRM & Sales Tools, Enhanced lead conversion by 20% using LinkedIn Sales Navigator, Apollo, Monday.com, Clutch.
- Project Collaboration Platforms, Reduced communication response time by 70% and increased Project Tracking efficiency using Asana, Basecamp.
Accolades
- Roar of the Lion Award, 2022, Exceeded Q1 sales targets by 150%.
- CEO Award of Excellence, Recognized for outstanding presales contribution.
- Iron Man & Captain America Awards, Multiple recognitions for sales excellence.
Personal Information
- Date of Birth: 07/21/92
- Marital Status: Married
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