Lawrence Alexandar
Quality Analyst
Chennai
Summary
Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Senior Quality Analyst
Guide House Pvt Ltd
Chennai
8 2022 - Current
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Developed and maintained quality assurance procedure documentation.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Liaised with vendors and end-users to uncover system optimization opportunities.
- Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
Quality Analyst
AGS HEALTHCARE
Chennai
02.2021 - 08.2022
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Consulted manuals and process documents to investigate malfunctions.
- Defined and implemented quality initiatives to reduce risk.
- Addressed non-conformance issues, pausing production to correct errors.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Sr AR Specialist
Upwork
Chennai
01.2020 - 01.2021
- Developed and maintained courteous and effective working relationships.
- Delivered services to customer locations within specific timeframes.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Cultivated interpersonal skills by building positive relationships with others.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Sr AR Executive
Advantum health
Chennai
01.2019 - 12.2019
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Improved AR collections by implementing efficient follow-up processes and maintaining strong client relationships.
- Facilitated interdepartmental collaboration on projects related to improving overall financial operations efficiency within the organization''s revenue cycle processes.
AR Executive
India Healthcare Solution
Chennai
09.2015 - 12.2018
- Reconciled daily AR ledger and verified proper posting.
- Completed daily process adjustments to maintain accuracy.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Resolved valid or authorized deductions by entering adjusting entries.
- Verified discrepancies and resolved clients' billing issues
- Strengthened internal controls within the AR process by identifying potential risks and implementing appropriate mitigating measures.
Education
MBA - Finance
Pondicherry University
Chennai, India 04.2014 - 05.2016
Bachelor of Science - Physics
Loyola College
Chennai, India 04.2008 - 04.2011
HSC - Mathematics And Computer Science
Corporation Boys Higher Secondary School
Chennai, India 03.2007 - 04.2008
SSLC -
Allwyn Matriculation School
Chennai, India 04.2005 - 04.2006
Skills
Quality auditing/Subject matter expect
Report creation
Quality Improvement
Sampling
Sampling protocols
Corrective actions
Data analysis
Certification
CCNA Certification
Languages
Tamil & English.
Timeline
Professional scrum master certification
04-2023
Quality Analyst
AGS HEALTHCARE
02.2021 - 08.2022
Sr AR Specialist
Upwork
01.2020 - 01.2021
Sr AR Executive
Advantum health
01.2019 - 12.2019
AR Executive
India Healthcare Solution
09.2015 - 12.2018
MBA - Finance
Pondicherry University
04.2014 - 05.2016
Microsoft Certification
01-2013
CCNA Certification
04-2012
Bachelor of Science - Physics
Loyola College
04.2008 - 04.2011
HSC - Mathematics And Computer Science
Corporation Boys Higher Secondary School
03.2007 - 04.2008
SSLC -
Allwyn Matriculation School
04.2005 - 04.2006
Senior Quality Analyst
Guide House Pvt Ltd
8 2022 - Current