Summary
Overview
Work History
Education
Skills
Timeline
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Lawrence Dsilva

Mumbai,Maharashtra

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

25
25
years of professional experience

Work History

Bartender

Gcc Club
Thana
03.2024 - Current
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Processed payments accurately and efficiently with POS system.
  • Cleansed glasses with sanitizing solution after each use.
  • Greeted customers and provided excellent customer service.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Completed regular bar inventories and daily requisition sheets.
  • Monitored bar inventory and promptly restocked low items before depletion.

BARMAN

The cricket club of india Ltd
Mumbai
09.2004 - 01.2024
  • Performed cashier duties such as accepting payments from customers and making change accurately.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Kept track of stock levels and ordered supplies as needed.
  • Prepare mixed drinks, wine, draft or bottled beer and non-alcoholic beverages for food and beverage servers or serve directly to patrons
  • Handled cash transactions accurately and balanced tills at end of shift.
  • Greeted customers, answered questions about menu items, took orders, and processed payments promptly and efficiently.
  • Conducted regular inventory checks to verify product availability.
  • Maintained a clean and organized bar area, including the washing of glassware.
  • Provided excellent customer service by taking care of customers' needs in an efficient manner.
  • Ensured that all beverages served were of the highest quality standards.

Waiter

The Club
Mumbai
01.2003 - 08.2004
  • Assisted with setting up the dining area before shift began.
  • Provided excellent customer service to ensure repeat customers.
  • Replenished condiments, silverware, napkins. as needed during meal services.
  • Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
  • Stocked shelves with supplies such as utensils, cups, glasses.
  • Took orders from patrons accurately and efficiently.
  • Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
  • Cleaned dining room chairs, tables, floors and other surfaces regularly.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Relayed orders to service bar and kitchen via point-of-sale register system.

GENERAL LABOUR

Link Middle East LLC
Dubai
05.2001 - 03.2003
  • Performed general housekeeping duties such as sweeping floors, cleaning workstations.
  • Assessed packaging needs based on customer requirements for each order.
  • Labeled packages with product information such as weight, quantity, or expiration date.
  • Assisted in loading outbound orders onto delivery trucks.
  • Prepared boxes, bags, and other containers for packing food items.
  • Provided assistance in unloading incoming deliveries from suppliers.
  • Stacked filled boxes onto pallets for shipping or storage.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.

CREW MEMBER

McDonald's
Mumbai
01.2000 - 12.2000
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Took orders from patrons and input selections into store computer system.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.

Education

High School Diploma -

Sacred Heart Boys' High School
Mumbai India
04.1995

Skills

  • Excellent Communication
  • Flexibility
  • Customer service
  • Cleaning And Sanitization
  • Cash and credit transactions
  • Team Oriented
  • Basic Mathematics
  • Quick Learner
  • Inventory Control
  • Point of Sale (POS) system operations

Timeline

Bartender

Gcc Club
03.2024 - Current

BARMAN

The cricket club of india Ltd
09.2004 - 01.2024

Waiter

The Club
01.2003 - 08.2004

GENERAL LABOUR

Link Middle East LLC
05.2001 - 03.2003

CREW MEMBER

McDonald's
01.2000 - 12.2000

High School Diploma -

Sacred Heart Boys' High School

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Lawrence Dsilva