Highly organized and dependable candidate with a strong ability to manage multiple priorities while maintaining a positive attitude. Proven track record of taking on additional responsibilities to meet team goals. Committed to delivering exceptional results and contributing to the overall success of the organization.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Senior Network Analyst
Xavient Software Solution India Pvt. Ltd.
05.2024 - Current
Service Delivery Assurance
Led a team of junior analysts, providing mentorship and guidance on best practices in network analysis.
Decreased response times for troubleshooting requests, enhancing end-user satisfaction levels.
Improved service delivery by streamlining processes and implementing efficient workflows.
Design Engineer 1
CCI Systems Private Limited
10.2023 - 05.2024
Increased client satisfaction by addressing technical concerns and providing tailored FTTx solutions.
Monitored project progress, ensuring timely completion of milestones while maintaining high-quality standards in all deliverables.
Implemented quality control standards for consistent approach and results.
Enhanced service delivery efficiency by streamlining processes and implementing innovative strategies.
Assisted in recruitment to build team of top performers.
Optimized workflow processes to enhance overall productivity and achieve operational excellence.
Analyzed data to identify root causes of problems and recommend corrective actions.
Created dashboards to monitor and track key performance indicators.
Implemented process improvements based on Lean Six Sigma methodologies, resulting in reduced waste and increased efficiency.
Established effective communication among team members for enhanced collaboration and successful project completion.
Trained new team members by relaying information on company procedures and safety requirements.
Played a key role in process automation initiatives, contributing to the development and implementation of efficient workflows for accounting operations.
Junior Engineer (Project)
Loop Mobile India Limited
09.2013 - 04.2014
Maintained detailed project records, enabling accurate tracking of project progress and outcomes.
Collaborated with vendor management team to provide vendor assessment support.
Worked closely with the Quality Assurance team to address any discrepancies found during inspections, ensuring swift resolution.
Education
MBA -
Indian Institute of Technology
Patna, India
04.2024 - 01.2026
B.E. - Electronics & Telecommunication
Sinhgad Institute of Technology
Lonavala, Pune
08-2011
HSC -
Maharashtra State Board
05-2005
SSC -
Maharashtra State Board
Skills
GPON
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Certification
TUV SUD: Six Sigma Green Belt
Accomplishments
Completed green belt project for 'Reduce order process time of PDS process'.
Designed automation (BOT) for pre-delivery support process in 2020.
Successfully completed 'fiber path design project' in 2019.
Successfully completed migration-based clean-up projects for client in 2015.
Consistency in Meeting targets which are assigned by our client.
Senior Software Engineer at FranConnect India Software Pvt. Ltd, Franconnect India Software Pvt. LtdSenior Software Engineer at FranConnect India Software Pvt. Ltd, Franconnect India Software Pvt. Ltd