Laxman Tallapalli

Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

• Director, Silverfern Marketing Solutions, Auckland, New Zealand, 09/2019, 12/2023, Oversaw regional and local sales managers and their respective teams, ensuring alignment with company objectives and driving performance excellence., Conducted regular visits to franchised dealers to stimulate interest in establishing or expanding leasing programs, fostering partnerships, and driving revenue growth., Assessed the marketing potential of both new and existing teams, leveraging market insights to inform strategic decision-making and optimize resource allocation., Planned and directed staffing, training, and performance evaluations to develop and manage sales and service programs effectively, fostering a culture of continuous improvement and accountability., Directed the hiring, training, and performance evaluations of marketing or sales staff, overseeing their daily activities and providing guidance to enhance productivity and effectiveness, Utilized sales forecasting and strategic planning techniques to ensure the sale and profitability of products, lines, or services, continuously monitoring market trends and analyzing business developments., Gathered comprehensive data on competitors, analyzing their pricing strategies, sales performance, and marketing tactics to inform competitive positioning and strategic decision-making., Conducted or facilitated ongoing technical training and personal development classes for staff members, enhancing their skills and competencies to drive performance excellence., Developed and organized training manuals, multimedia visual aids, and other educational materials to support effective training and staff development initiatives., Planned, developed, and delivered training and staff development programs utilizing a variety of methods, including classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops, ensuring alignment with organizational goals and budgetary considerations.
• National Sales Manager, Focus Marketing, Auckland, New Zealand, 01/2018, 09/2019, Led a team of 6 sales managers and 70 sales staff in various business areas, providing coaching, training, and mentorship to optimize performance, ensure industry compliance, and achieve KPIs for a leading brand in the NZ electricity/broadband sector., Developed and implemented interview techniques, rating scales, and psychological tests to assess skills, abilities, and interests for employee selection, placement, and promotion, enhancing the effectiveness of talent acquisition processes., Identified training and development needs, assessed employee performance, and designed need-based training modules and delivery methods, contributing to enhanced skill development and performance optimization across the organization., Coached senior executives and managers on leadership and performance, facilitating organizational development and change initiatives to drive continuous improvement and achieve strategic objectives., Formulated and executed a cost-effective project model for direct channel acquisition, achieving high-performance results and surpassing targets for client acquisition, while maintaining a focus on cost-per-acquisition (CPA) metrics., Efficiently managed performance to assemble 5 winning team combinations, delivering outstanding results at 115% in 2018-2019, establishing the direct channel as the top acquisition channel for multiple energy brands., Designed and executed a strategic approach to customer acquisition, achieving target CPA levels while delivering exceptional acquisition numbers for key clients in the energy sector.
• Area Sales Manager, Focus Marketing, Auckland, New Zealand, 10/2016, 12/2018, Developed and executed sales strategies to achieve sales and profit goals, leading, developing, and motivating sales associates to ensure optimal performance and productivity., Provided ongoing training, motivation, and development of sales associates, fostering a culture of continuous improvement and ensuring effective sales and profit management., Consistently met or exceeded targeted sales quotas and productivity standards, demonstrating strong leadership and direction to all staff and team members., Ensured compliance with company, state, and federal laws and regulations, and maintained a well-trained and competent sales staff to perform job duties effectively., Delivered exceptional customer service to all customers daily, enhancing customer satisfaction and loyalty. Developed and implemented sales and marketing plans to drive sales and profit, collecting customer feedback and conducting market research to inform strategic decision-making., Planned and set sales targets for the territory, and managed the day-to-day operations of the sales team, including conducting daily performance reviews and feedback sessions to ensure compliance and achievement of set KPIs., Recruited, trained, and managed sales staff, ensuring adherence to professional and ethical codes of conduct, policies, and procedures, while providing regular briefings and strategizing with management on market analysis and competitor information., Maintained, monitored, and analyzed sales records to identify trends and facilitate performance reviews, while also monitoring and evaluating staff work performance and ensuring compliance with occupational health and safety regulations.
• Area Sales Manager, Best Buy Ltd, Hamilton, New Zealand, 04/2026, 09/2016, Achieved annual territory targets in alignment with company business objectives, contributing to financial targets and supporting acquisition and retention goals., Formulated sales and marketing policies, practices, and procedures, ensuring alignment with company standards and objectives. Managed inventory levels following business standards, optimizing resource allocation and operational efficiency., Ensured effective customer service standards to uphold brand quality and promote customer satisfaction and loyalty. Provided leadership, training, and guidance to the sales team in the assigned territory, setting reasonable sales targets and monitoring performance to drive achievement., Conducted regular monitoring of sales team performance, providing motivation and support to meet or exceed sales targets. Gathered customer feedback and provided updates to senior management, facilitating continuous improvement and alignment with customer needs., Developed and sustained long-term relationships with customers, utilizing various communication channels to close sales and build brand awareness, while implementing a sales management process to prioritize key customers and prospects.
• Sales Consultant, Salmat Salesforce, Auckland, New Zealand, 11/2012, 03/2016

• Precision Selling
• Fair Trading Act

• Date of Birth: 08/06/89
• Nationality: Indian