Laxmeesh Hegde
Bengaluru
Summary
Responsible and motivated with 5.10 years of experience in ITES industry with expertise in OTC – Collection, Order management and ERP SAP skills and ability to multi-task and understand business shapes to delivery end output. I am an Individual with an interest in inculcating new approach, ideas, fuelling self-growth and the growth of the organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Revenue Analyst
Oracle India Pvt. LTD
Bengaluru
02.2023 - Current
- Analyzed and reported on daily, weekly and monthly revenue trends to senior management.
- Input customer data and payments into billing system and answered customer inquiries regarding billing
- Part of Cloud Subscription Data Management (CSDM) team which is responsible for centrally maintaining Customer's Cloud subscriptions through Subscription Plan Management (SPM).
- Working on updating customer information, pre-provisioning changes,data correction, usage credit memo & rebills & monitoring finance controls.
- Handling overage consumption disputes from all over the region.
- Preparing daily, monthly & quarterly reports and submitting to the higher managements.
- Collaborated with sales, finance, IT and operations teams to optimize processes and improve efficiency.
- Monitored customer accounts receivable status and identified potential issues that could impact cash flow or profitability.
Business Associate
Iron Mountain
04.2021 - 01.2023
- Developed and maintained customer relations by providing prompt, courteous service.
- Connect with customers to explain billing policies and procedures
- Responded promptly to customer inquiries and complaints.
- Maintained accurate records of customer interactions and transactions.
- Managed inventory levels, ensuring adequate stock was available at all times.
- Working on Revenue part (Deferred & Accrued) of the specified division and update the transactions in the respective accounts.
Workflow specialist (OTC)
TATA Consultancy services
05.2018 - 03.2021
- Managed the flow of information between departments, ensuring accuracy and timeliness.
- Conducted research and analysis to identify process gaps and inefficiencies.
- Created documentation outlining workflow processes, roles, responsibilities and timelines.
- Generating Orders, AR Invoices (SAP- SD) & Creating cases (Sales force) of their request for the sensitive customer
- Working in conjunction with the Credit Manager and assisting the Cash Specialists as necessary to ensure proper application of customer remittances and creation of re-Invoices if required.
- Responding to the Billing queries of customers
Education
B. Com -
Mangalore University
06.2017
PUC -
M.G.M. Collage Udupi
05.2014
SSLC -
Govt. High School Sunkasal
05.2012
Skills
- Collection, Order request & Invoice creation and dispute management
- Hands on experience in using SAP, Oracle & Sales force software
- Compatible working with different process
- Cash Flow Management
Personal Information
Date of Birth: 06/10/96
Marital status : Married
Permanent Address : Ankola, Uttara Kannada (Karwar), Karnataka-581314
Languages
- Kannada
- English
- Hindi
- Tulu
Hobbies and Interests
- Traveling
- Exploring new places
- Yakshagana artist
Accomplishments
- Won the YAR (You Are Recognized) for the month of September'23
Certification
- Six Sigma Yellow Belt
- SAP SD
- Oracle R12 & SPM
Timeline
Senior Revenue Analyst
Oracle India Pvt. LTD
02.2023 - Current
Business Associate
Iron Mountain
04.2021 - 01.2023
Workflow specialist (OTC)
TATA Consultancy services
05.2018 - 03.2021
B. Com -
Mangalore University
PUC -
M.G.M. Collage Udupi
SSLC -
Govt. High School Sunkasal
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