Laxmi Chetry
Sales Executive
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.
Overview
4
4
years of professional experience
50
50
years of post-secondary education
3
3
Languages
Work History
Sales Executive
IHCL- TAJ Yeshwantpur
02.2025 - Current
- Lead the end-to-end sales process for events including weddings, corporate meetings, conferences, and social gatherings, ensuring a seamless and personalized client experience.
- Respond promptly to event inquiries via calls, emails, and walk-ins, understanding client requirements and offering customized solutions that align with their vision and budget.
- Prepare detailed event proposals, banquet event orders (BEOs), and contracts, ensuring clarity on deliverables, pricing, and terms of service.
- Conduct property show-rounds and presentations to potential clients, highlighting the hotel's USP, venue spaces, and F&B offerings.
- Collaborate closely with internal departments—banquet, culinary, AV, housekeeping, and front office—to ensure timely and flawless execution of events.
- Upsell additional services such as décor, entertainment, room bookings, and F&B packages to maximize revenue per event.
- Maintain regular follow-up with clients post-event to ensure satisfaction, gather feedback, and foster long-term relationships for repeat business.
- Track market trends, competitor activity, and seasonal demand patterns to inform strategic pricing and promotional decisions.
- Contribute to monthly revenue targets by actively prospecting new business, participating in sales blitzes, and engaging with local cooperates and event planners.
Banquet Sales Executive
The Oterra
10.2023 - 01.2025
- Provided comprehensive post-event follow-up to gather feedback from clients and identify areas of improvement for future events.
- Increased banquet sales by proactively identifying and targeting potential clients through research and networking.
- Conducted regular site visits with potential clients, showcasing the venue''s unique features and selling points.
- Expanded clientele base by attending industry trade shows, conferences, and networking events as a representative of the company''s banquet services division.
F&B Sales Associate
Vida Creek Harbour By EMAAR Hotels, Dubai
03.2023 - 09.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Food and Beverage Associate
InterContinental Bahrain, IHG Hotels, Bahrain
01.2022 - 02.2023
- Consistently delivered high-quality food and beverages to guests, resulting in increased repeat business.
- Managed cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Developed creative daily specials that showcased seasonal ingredients while maximizing profits.
Food and Beverage Hostess
Conrad Bangalore
01.2021 - 12.2021
- Contributed to increased sales by upselling menu items and promoting daily specials effectively.
- Actively participated in team meetings offering suggestions aimed at improving overall restaurant performance.
- Managed reservations effectively, optimizing table turnover rates and minimizing wait times.
- Assisted in menu development, contributing to diverse and appealing food options for guests.
- Greeted all guests upon arrival warmly while providing information regarding seating availability or estimated waiting times.
Education
High School Diploma -
Sankardev Bidhyapith High School
04.2001 - 04.2016
Associate of Arts - Arts
Junior College Assam
04.2001 - 05.2018
Diploma in Aviation And Hospitality Services - Aviation
Frankfinn Institute of Air Hostess Training
04.2001 - 01.2019
Skills
Menu development
Customer service
Professional networking
Sales expertise
Decision-making
Timeline
Sales Executive
IHCL- TAJ Yeshwantpur
02.2025 - Current
Banquet Sales Executive
The Oterra
10.2023 - 01.2025
F&B Sales Associate
Vida Creek Harbour By EMAAR Hotels, Dubai
03.2023 - 09.2023
Food and Beverage Associate
InterContinental Bahrain, IHG Hotels, Bahrain
01.2022 - 02.2023
Food and Beverage Hostess
Conrad Bangalore
01.2021 - 12.2021
High School Diploma -
Sankardev Bidhyapith High School
04.2001 - 04.2016
Associate of Arts - Arts
Junior College Assam
04.2001 - 05.2018
Diploma in Aviation And Hospitality Services - Aviation
Frankfinn Institute of Air Hostess Training
04.2001 - 01.2019
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