Laxmi Gardas
Surat
Summary
Back Office Assistant at SMC Zone Office, skilled in data management and report creation. Proficient in Excel, I helped improve communication and solve issues quickly.
Overview
4
4
years of professional experience
Work History
Back Office Assistant
SMC Zone Office
Surat
2021.02 - 2024.12
- Ensured accuracy of data entry by managing and maintaining Excel spreadsheets for timely report completion.
- Coordinated with departments to address public complaints and inquiries effectively.
- Streamlined resolution process by forwarding public issues to engineers for prompt responses.
- Managed internal back-office data, promoting organized flow of information across teams.
Education
Bachelor of Commerce - Accounting And Finance
S.K.P.C.C
Surat2019-06
Higher Secondary - Accounting
SarvajanikHigh School
Surat2016-06
Skills
- Data entry and management
- Report generation and analysis
- Customer service and support
- Issue resolution and troubleshooting
Languages
Telugu
Native language
Gujarati
Advanced (C1)
C1
English
Intermediate (B1)
B1
Hind
Advanced (C1)
C1
Soft skills
- Communication – Clearly communicates with team members to ensure data accuracy.
- Time Management – Efficiently manages time to meet data entry deadlines and targets.
- Teamwork – Collaborates with colleagues to maintain smooth workflow and data integrity.
- Adaptability – Quickly adapts to new software and data entry systems.
Timeline
Back Office Assistant
SMC Zone Office
2021.02 - 2024.12
Bachelor of Commerce - Accounting And Finance
S.K.P.C.C
Higher Secondary - Accounting
SarvajanikHigh School