Back Office Assistant at SMC Zone Office, skilled in data management and report creation. Proficient in Excel, I helped improve communication and solve issues quickly.
Overview
4
4
years of professional experience
Work History
Back Office Assistant
SMC Zone Office
Surat
02.2021 - 12.2024
Ensured accuracy of data entry by managing and maintaining Excel spreadsheets for timely report completion.
Coordinated with departments to address public complaints and inquiries effectively.
Streamlined resolution process by forwarding public issues to engineers for prompt responses.
Managed internal back-office data, promoting organized flow of information across teams.
Education
Bachelor of Commerce - Accounting And Finance
S.K.P.C.C
Surat
06-2019
Higher Secondary - Accounting
SarvajanikHigh School
Surat
06-2016
Skills
Data entry and management
Report generation and analysis
Customer service and support
Issue resolution and troubleshooting
Languages
Telugu
Native language
Gujarati
Advanced (C1)
C1
English
Intermediate (B1)
B1
Hind
Advanced (C1)
C1
Soft skills
Communication – Clearly communicates with team members to ensure data accuracy.
Time Management – Efficiently manages time to meet data entry deadlines and targets.
Teamwork – Collaborates with colleagues to maintain smooth workflow and data integrity.
Adaptability – Quickly adapts to new software and data entry systems.
Assistant General Manager – International Marketing & Business Development at Larsen & ToubroAssistant General Manager – International Marketing & Business Development at Larsen & Toubro