Summary
Overview
Work History
Education
Skills
Technical Skill Set
Events And Projects
Personal Information
Awards
Technical Summary
Timeline
Generic

Laxmiganesh Pai

Mumbai

Summary

A highly accomplished and results-oriented Product Manager with over 15 years of expertise in data center, IT infrastructure, and virtualization technologies. Currently spearheading operations for Parallels at Ark Infosolutions Pvt. Ltd., overseeing sales, presales, technical enablement, revenue management, and channel partnerships across India and Southeast Asia. Adept at leading diverse teams, fostering business growth, and formulating innovative solutions that drive operational excellence in highly competitive IT markets. A strategic thinker with an excellent track record of optimizing business processes, increasing revenue, and implementing cutting-edge technologies to enhance overall efficiency and customer satisfaction.

Overview

22
22
years of professional experience
4
4
Languages

Work History

Product Manager – Parallels

ARK Infosolutions Pvt. Ltd.
06.2020 - Current
  • Successfully achieved ₹15 crore+ revenue, exceeding business targets with a 100%+ KRA success rate
  • Effectively led a high-performing team of 7 professionals across India & Southeast Asia, driving operational efficiency, customer engagement, and market penetration
  • Built and strengthened channel partnerships to expand product visibility, resulting in higher partner collaboration and increased sales revenue
  • Spearheaded strategic marketing campaigns, partner enablement programs, and customer outreach initiatives that led to a 30% increase in new customer acquisition and retention
  • Developed and executed key go-to-market strategies, enhancing regional market share, brand awareness, and competitive positioning
  • Led high-impact enterprise negotiations, securing lucrative contracts and establishing long-term business relationships with key stakeholders
  • Designed and launched comprehensive training programs for partners and internal teams, ensuring high product competency and superior customer experience

Freelancer

06.2016 - 12.2019
  • Provided IT consulting services for startups and enterprises, helping businesses optimize their IT infrastructure, cloud computing, and network security
  • Designed and implemented end-to-end IT solutions, including virtualization technologies (VMware, AWS, and Azure) to ensure seamless digital transformation
  • Managed startup operations, handling procurement, forecasting, team recruitment, and IT security compliance

Systems Engineer – Presales

Zener Group
08.2010 - 05.2016
  • Provided comprehensive support in Windows Server management, Microsoft SCCM, and Active Directory administration across UAE
  • Implemented Exchange Mailbox Migrations, ensuring minimal downtime and seamless data transfers
  • Developed and enforced IT security policies and best practices to mitigate cyber risks and enhance system integrity

Backup System Administrator – Standard Chartered Bank

Embee Software
08.2009 - 04.2010
  • Managed over 200+ multi-server Windows environments, ensuring high availability, performance optimization, and disaster recovery planning
  • Led critical backup and restoration processes, utilizing advanced Veritas NetBackup & CA Arcserve solutions

System Administrator – Deutsche Bank

Datacore Technologies
02.2007 - 10.2008
  • Handled Active Directory & Exchange Server administration for a large-scale banking infrastructure
  • Implemented IT security measures, disaster recovery strategies, and software deployment plans for optimal efficiency

Wintel Engineer

Goldshield PLC
05.2006 - 10.2006
  • Oversaw LAN Servers, network administration, and desktop virtualization
  • Led Active Directory & Microsoft Exchange Server configurations and management

IT Engineer

Infonet Solutions
01.2003 - 01.2005
  • Provided hardware and network maintenance for commercial firms, ensuring optimized IT infrastructure performance

Education

Diploma in Computer Science - networking, programming, IT infrastructure management

A

Skills

  • Product Management

  • Strategy Development

  • Sales Management

  • Revenue Growth Management

  • Channel Partner Development

  • Channel Partner Engagement

  • IT Infrastructure

  • Cloud Solutions

  • Virtualization

  • Enterprise IT Security

  • Compliance

  • Team Leadership

  • Mentoring

  • Collaboration

  • Event Management

  • Marketing Campaigns

Technical Skill Set

In-depth knowledge and expertise in Active Directory (2000–2019), including Group Policy Management, LDAP configurations, and User Access Control Policies., Proven proficiency in Windows Server (2000–2019), including server installation, configuration, administration, and security enhancements. Expert in managing Windows-based environments across different industries., Extensive experience in Microsoft Exchange Server (2003, 2010), ensuring smooth email communications, mail flow configurations, and security policies for enterprises., Well-versed in Microsoft SQL Server (2000–2008), focusing on database administration, performance tuning, and backup/recovery strategies.

Events And Projects

Smart CIO Event, Spearheaded an impactful participation strategy, showcasing Parallels solutions and significantly improving customer engagement, brand visibility, and market penetration.

Personal Information

  • Date of Birth: 07/20/85
  • Nationality: Indian

Awards

Excellence at Work, Goldshield PLC, 3, Recognizing outstanding contributions to IT operations and business success.

Technical Summary

Microsoft Certified Systems Engineer, ITIL Certified Professional, IT Presales, Windows Administration, Cloud Technologies, Virtual Desktop Infrastructure (VDI)

Timeline

Product Manager – Parallels

ARK Infosolutions Pvt. Ltd.
06.2020 - Current

Freelancer

06.2016 - 12.2019

Systems Engineer – Presales

Zener Group
08.2010 - 05.2016

Backup System Administrator – Standard Chartered Bank

Embee Software
08.2009 - 04.2010

System Administrator – Deutsche Bank

Datacore Technologies
02.2007 - 10.2008

Wintel Engineer

Goldshield PLC
05.2006 - 10.2006

IT Engineer

Infonet Solutions
01.2003 - 01.2005

Diploma in Computer Science - networking, programming, IT infrastructure management

A

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