LAXMIKANT KRISHNA

Develop and oversee strategic program plans, schedules, cost forecasting, risk management, and daily task tracking.

Maintain engagement progress, timeliness, and resource utilization across multiple client engagements.

Partner with Operations, Sales, and Account teams to align service delivery strategies and ensure cross-functional collaboration.

Act as the single point of contact (CEL) for clients, addressing concerns and expectations while balancing business interests.

Identify, forecast, and mitigate risks while proactively resolving issues to maintain engagement momentum.

Ensure alignment with leadership, operations, and clients on risk impact and resolution plans.

Track engagement budgets, margins, and resource utilization while ensuring program health analysis & reporting.

Generate and distribute program reports, lead meetings, and communicate progress to stakeholders.

Manage multi-year engagements from initial planning to ramp-down and closure, ensuring documentation and knowledge transfer.

Stay updated on emerging technologies and program management best practices to drive efficiency and innovation.

Lead and executed large-scale process re-engineering programs, ensuring on-time and on-budget delivery.

Was responsible for the hiring and growth of the team by identifying right opportunities in the Go To Market initiative.

Was responsible for tracking and reporting on KPIs, metrics, and program progress to ensure value realization.

Collaborated with global stakeholders, consulting partners, and internal teams to drive execution and reporting.

Partner with Customer Success Managers and Sales teams to support platform adoption and digital transformation.

Develop and maintain strong client relationships to ensure satisfaction and long-term engagements.

Oversaw SaaS-based solution development and implementation, driving efficiency and innovations.

Was mentoring consulting teams, to provide guidance on transformation and innovation solutions.

Was always on the look out for new business growth opportunities and contribute to the consulting strategy.

Largely responsible for handling complex programs, conducting final review, editing timelines and approving project delivery.

Diligently review and approve architecture and design solutions with supporting technologies as per customer's budget and environment restrictions, ensuring that proposed solutions meet the needs and functional requirements of the customers, working alongside Enterprise Erchitect.

Proactively provide technical leadership to project managers community by means of coaching and mentorship.

Pioneer in facilitating successful launch & building diverse infrastructure teams of dev-ops, architects, developers, and operations personnel across global locations.

Part of the core technical team responsible for all the contract negotiations and making sure they have a good status from infrastructure perspective.

Deep dive with Architects and being part of the discovery phase of any given client prior to their migration journey.

Lead Cloud Transformation for Red Hat technologies, collaborating with Synergy leaders and sales team.

Create high-level solution architecture, design patterns, and migration plans for hybrid multicloud environments.

Communicate project status to stakeholders, design and manage cloud services, and lead large migrations (>10 M TCV) using Red Hat technologies.

Write HLDs, LLDs for VMware and Red Hat technologies, and prepare BOQ, BOM, estimates in coordination with pre-sales teams.

Lead Penetration Test Program for Compliance, overseeing ARB review, scoping, and vendor coordination.

Manage Contract Assessment for in-house projects, address gaps, and collaborate with stakeholders.

Establish and document Support Model for globally approved migration tools, including peer support and regional champions.

Simultaneously handle diverse activities, ensuring efficient coordination and monitoring.

Lead multiple teams in cloud operations, infrastructure management, and system administration.

Provided mentorship, performance management, and fostered a collaborative, high-productive working teams.

Ensured adherence to organizational standards and best practices in infrastructure services and operations competency.

Oversaw private/public cloud infrastructure, ensuring performance, scalability, and reliability while making sure we were on top of the SLA's.

Was leading the discussions on compliance with third party vendors, ITIL change management, and service quality improvement.

Always looking for opportunities to improve process efficiency and incident resolution to enhance service delivery for the assigned account portfolios.

Ensured effective communication to meet infrastructure support needs and service expectations.

Always believed in collaborating across multiple teams and stakeholders to achieve the desired outcomes.

Consistently focussed on enhancing operational efficiency through automation.

Oversaw documentation production and review for firmware upgrades on IBM SVC and other Storage array variants.

Conducted physical and technical health checks for SVC clusters and connectivity at Data Centers.

Executed logical configuration checks for IBM SVC, IBM DS series, IBM XIV, and Brocade SAN.

Design and implemented new IBM SVCs following global best practices.

Provided consulting support for on-site hardware expansion and upgrades.

Led technical discussions on data warehouse, business intelligence architecture, and IBM consulting services.

Reviewed storage array performance reports, providing advice for enhancements.

Delivered technical support to optimize storage availability.

Analyzed incident, problem, change, and availability management.

Structured and executed successful storage and fabric upgrade plans.

Participated in meetings with Project Executives, suggesting service delivery improvements.

Interacted with SDMs, evaluated OLAs, and provided Service Improvement Plans for Hitachi and HP storage in data center environments.

• Performed the role of team leader for storage and backup department.
• Have successfully interviewed and formed teams to support storage & backup environments of different customers.
• Have been instrumental in preparing a transition plan alongside of the knowledge transfer that was required for smooth operations of business as usual activities.
• I was also responsible for planning and executing storage knowledge transfer sessions from our onshore team members.

• Perform the role of a Storage administrator with primary responsibilities being planning, creation and allocate SAN disks to the servers.
• Perform L2 support for SAN related issues, problems etc.

• In the corporate training section of IIHT, I was hired as a certified trainer to deliver trainings for HPUX for Wipro Technologies, HP-Linux for L2 support engineers from HP, HP-OpenView Network Node Manager for BSNL and HCL engineers at ALTTC, Ghaziabad, HP OpenView Performance Insight for BSNL and HCL engineers, HP OpenView Network Node Manager 1 on windows for Reliance engineers, Microsoft certified courses for Infosys Technologies, HP OpenView Network Node Manager and Performance Insight for BSNL engineers at HP Education Centre, Singapore.

• Some of my primary tasks in this organisation were to assist lead engineers with cabling, racking and stacking of servers and storages alongside configuring them.

• As the start of my career, I got certified on A+ Certification primarily constituting of computer hardware and networking.
• I was responsible for delivering classes apart from teaching students on how to assemble and configure personal computers.