Laxmi Poojitha Kankipati
Associate
Hyderabad
Summary
Driven professional with a proven track record at Carelon and Accenture, excelling in roles requiring adaptability, flexibility, and a strong focus on achieving results. Skilled in Microsoft Excel and Six Sigma, adept at optimizing processes and enhancing quality standards. Demonstrated success in improving efficiency and fostering key client relationships, contributing to significant overhead cost reductions.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Associate
Carelon
09.2023 - Current
- Consistently maintains production and quality standards based on quality control expectations.
- Adaptability in cross training and multiple tasking.
- Assists claimants, providers, and clients with problems or questions regarding their claims and/or policies.
- Work on test failure analysis, identify root cause and fix issues
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Optimized inventory management to reduce overhead costs, employing advanced forecasting techniques.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Assoiciate
Accenture
08.2022 - 09.2023
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
- Serve as an advocate for the user community
- Participate in process improvement initiatives that improve quality and efficiency of work
- Participate in continuous training programs and workgroup discussions for optimal development in the role
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe
- Complete data production to verified law enforcement personnel
- Process requests with an ability to escalate to the client as necessary
- Review requests and make policy guided decisions based on multiple factors
- Complete data production to verified law enforcement personnel
Education
Bachelor of Commerce - Accounting And Finance
Little Flower Degree College
Hyderabad, India 04.2001 -
MBA - Accounting And Finance
Aurobindo College of Business Adminstration
Hyderabad, India 04.2001 -
MEC - Commerce And Finance
Sri Gayatri Junior College
Hyderabad 04.2001 -
Skills
Proficiency in MS Word, PowerPoint & Outlook
Certification
Financial and Accounting Analysis, Coursera
Accomplishments
- Received IMPACT Award for delivering high-quality output in every assigned work
- Team Player award for Active Participation
- Mentorship Award for demonstrating exceptional mentorship and guidance
Additional Information
Business Development Internship from August 2021- December 2021
Timeline
Associate
Carelon
09.2023 - Current
Assoiciate
Accenture
08.2022 - 09.2023
Bachelor of Commerce - Accounting And Finance
Little Flower Degree College
04.2001 -
MBA - Accounting And Finance
Aurobindo College of Business Adminstration
04.2001 -
MEC - Commerce And Finance
Sri Gayatri Junior College
04.2001 -
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