LAYALI BANERJEE
Kolkata
Summary
Dynamic receptionist with experience at Doctor's Clinic, excelling in appointment scheduling and data entry. Recognized for exceptional communication skills and a service-oriented mindset, I efficiently managed patient interactions and conducted electrocardiograms, enhancing patient care and clinic operations. Committed to fostering positive relationships and ensuring seamless administrative support.
Overview
1
1
year of professional experience
4013
4013
years of post-secondary education
Work History
Receptionist
Doctor's Clinic
Kolkata
06.2025 - Current
- Now I am working in a Doctor's Clinic as a receptionist.
- Greeted patients and visitors with a friendly and professional demeanor.
- Managed incoming calls, directing inquiries to appropriate staff members.
- Scheduled patient appointments, ensuring efficient use of physician time.
- Performed data entry tasks into various computer systems accurately and promptly.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Conducted electrocardiograms to monitor patients' heart activity.
Education
B.A. - Arts
C.U.
04.2007 - 01.2008
H.S. -
W.B.C.H.S.E.
MADHYAMIK -
W.B.B.S.E.
Skills
- Appointment scheduling
- Data entry
- Electrocardiogram administration
- Medical terminology
- Customer relationship management
- Communication skills
- Clerical support
- Service-oriented mindset
- Greeting and seating clients
Personal Information
- Date of Birth: 10/08/88
- Gender: Female
- Nationality: Indian
- Marital Status: Single
- Religion: Hinduism
Languages
- Bengali
- Hindi
- English
Father's Name
Sri Jyoti Prasad Banerjee
Extra Qualifications
Basic Knowledge in Computer
Languages
Bengali
First Language
English
Elementary
A2
Hindi
Proficient
C2
Timeline
Receptionist
Doctor's Clinic
06.2025 - Current
B.A. - Arts
C.U.
04.2007 - 01.2008
H.S. -
W.B.C.H.S.E.
MADHYAMIK -
W.B.B.S.E.