Layssa Rodriguez
Indianapolis
Summary
Dedicated professional skilled in delivering exceptional customer service and fostering a welcoming environment. Proven ability to perform under pressure and manage stressful situations effectively. Strong leadership in crisis resolution, ensuring smooth operations in challenging circumstances. Extensive experience in fast-paced settings, adapting quickly to dynamic demands.
Overview
1
1
year of professional experience
Work History
Hostess
Olive Garden
Anderson
09.2024 - Current
- Handled guest inquiries and addressed concerns promptly and professionally.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Collaborated with servers to ensure timely table preparation and service.
Education
High School Diploma -
Frankton Jr. Sr. High School
Frankton06-2025
Skills
- Customer service
- Conflict resolution
- Time management
- Interpersonal communication
- Team collaboration
- Reservation systems
- Task prioritization
Affiliations
- Student in Action (SIS)- Focused on community service to improve the environment.
Timeline
Hostess
Olive Garden
09.2024 - Current
High School Diploma -
Frankton Jr. Sr. High School