CSR
- Answered constant flow of customer calls with up to 1 calls in queue per minute
- Consulted with outside parties to resolve discrepancies and create effective solutions
- Established, performed and increased
Knowledgeable and dedicated customer service professional with extensive experience in steel industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Personable Customer Service professional offering over 12 years of experience resolving account and service concerns for CSR customers. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.
Well-qualified CSR proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Hardworking Customer Service Representative bringing 10 years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.