Leah Mugaseth
Manali,HP
Summary
Confident PA with 14+ years’ experience for some of the top Fashion & Luxury brands. Organising events, managing a wide scale of different personalities and diaries, coordinating various projects.
Treating every task with the up-most level of professionalism whether it be dealing with the more administrative tasks of being a PA to the top- level confidential detail that is associated with looking after C-Suite members of staff.
With a warm open and loyal energy, the central point of contact for management level and department as one, building relationships with good judgement.
A detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Successful at managing multiple priorities with a positive attitude with the willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Virtual/Remote PA
Freelance
11.2022 - Current
- Assist with day-to-day operations, working efficiently and productively with all team members allowing CEOs to concentrate on company wide detail.
- Applied effective time management techniques to meet tight deadlines.
- Email, Diary and Social Media Management.
- Researching and planning company Events.
- Taking care of expenses, invoices and travel booking.
- Coordinating agendas, meetings and actions.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
Virtual Assistant
House Of LM
London
12.2019 - 10.2022
- Executed travel arrangements by researching and booking flights and accommodations.
- Managed electronic filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Entered supervisor's shopping list into online shopping site and coordinated deliveries.
- Uploaded files for team use on Google Suite and SharePoint.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Completed business correspondence, transcription, and data entry.
- Wrote newsletters and posted updates to social media.
- Researched topics and events to support supervisor's work agenda and projects.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Organized and managed team tasks using Trello and Asana.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Liaised between clients and vendors and maintained effective lines of communication.
PA to MW Retail, Buying, Merch & Design Director
ASOS
London
01.2013 - 10.2019
- Full diary & Email management to 4 Directors and ad-hoc management to 8 heads of
- Assisted in management and development of Menswear Team Department
- Arranging all department updates, monthly forum meetings & social gatherings.
- Office manager: ensuring all areas of work space were spotless ready for external clients and meetings, restocking all office supplies and ensuring all catering was taken care of for meetings and events.
- Producing & Collating presentations for department.
- Creating agendas/minutes for all management meetings and ensuring all actions followed up
- Travel budget management and booking all management trips.
- Ordered gifts for clients for holidays and in recognition of special accomplishments.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
PA to Brand Creative & Studio Director
ASOS
London
01.2013 - 01.2019
- Providing top level and comprehensive support to Brand Creative Director and Senior Team.
- Proactively managing and organising diaries, ensuring Directors time is used efficiently, agendas are understood and venues are booked.
- Project managing all internal events, bi-yearly parties, Christmas fairs etc.
- Project Coordinator for bigger company events such as Catwalk shows (including show calling) and working closely with the videographers to produce internal Executive Videos.
- Inbox management for Brand Creative Director, understanding and flagging of key contacts and stakeholders’ emails and providing ad-hoc Inbox support to Senior Department Team.
- Central support for department, liaising with wider business employees.
- Organising all travel (UK & International) including arranging visas, dinner reservations, taxis and ensuring detailed itineraries are created.
- Being key contact for my Directors direct reports.
PA to Buying & Design Directors & EA Cover to CEO
White Stuff
London
01.2009 - 01.2012
- Providing administrative support and over-seeing day to day management of Department and Senior Team.
- EA Cover to CEO
- Producing board papers and agendas.
- Managing set-up of all strategy Buying & Merchandise meetings working towards the Critical Path.
- Events coordinator organising internal and external events.
- Weekly action taking in all Trade and confidential CEO meetings.
- Booking travel for supplier and inspirational trips.
- Dealing with expenses, emails, post and correspondence.
- International, Cross-Channel,
PA, Finance Director, Clerical Assistant
CITB
01.2003 - 01.2009
- 6 years of work at CITB saw my personal growth from a Clerical Assistant to leading as a Personal Assistant.
PA
Blackfriars
01.2007 - 01.2008
- Personal Assistant for a small business owner for Financial Services
- I did this along side CITB for one year.
Education
ITEC Anatomy, Physiology And Pathology -
12.2021
Diploma in Ayurvedic Yoga Massage Therapy -
2021
Teaching English as a foreign language - English As A Foreign Language
2012
BTEC -
05.2009
Beauty Therapy Level 2
Swedish Body Massage
A Levels -
06.2002
2 A Levels
High School Diploma -
07.2000
10 GCSE's Level A-C
Skills
- Excellent organisation skills
- Top level events Planning
- Email & Diary Management
- Administrative Support
- Maintaining Professional Relationships and being central point of contact
- Time Management
- Communication Skills
- Advanced MS Office Suite and G-Suite Proficiency
- Multitasking and Organization
- Social Media Knowledge
- Presentation Management
- Employee Communications
Timeline
Virtual/Remote PA - Freelance
11.2022 - Current
Virtual Assistant - House Of LM
12.2019 - 10.2022
PA to MW Retail, Buying, Merch & Design Director - ASOS
01.2013 - 10.2019
PA to Brand Creative & Studio Director - ASOS
01.2013 - 01.2019
PA to Buying & Design Directors & EA Cover to CEO - White Stuff
01.2009 - 01.2012
PA - Blackfriars
01.2007 - 01.2008
PA, Finance Director, Clerical Assistant - CITB
01.2003 - 01.2009
Brighton Holistics - ITEC Anatomy, Physiology And Pathology ,
AYM Institute - Diploma in Ayurvedic Yoga Massage Therapy,
TEFL - Teaching English as a foreign language, English As A Foreign Language
College of West Anglia - BTEC,
Smithdon - A Levels ,
Smithdon - High School Diploma,
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