Leah Snider
Waldron
Summary
Dynamic and detail-oriented professional with a strong work ethic, skilled in schedule coordination and customer service. At Waldron Nursing Center, successfully reduced scheduling conflicts and enhanced patient satisfaction through effective communication and teamwork. Proficient in medical terminology and committed to maintaining high standards of confidentiality and care.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Scheduler
Waldron Nursing Center
08.2020 - Current
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
QMA
Waldron Nursing Center
04.2012 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
CNA
Waldron Nursing Center
04.2012 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Medical Records Clerk
Waldron Nursing Center
04.2012 - Current
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Responded to patient inquiries to provide information and details of medical records.
- Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
- Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
- Supported clinical decision-making by promptly delivering requested medical records to healthcare providers.
CNA
Especially Kidz
06.2004 - 05.2005
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
General Studies -
Waldron
Waldron, IN06.2004
Skills
- Computer skills
- Attention to detail
- Data entry
- Strong work ethic
- Critical thinking
- Customer service
- Teamwork and collaboration
- Effective multitasking
- Schedule coordination
- Schedule management
- Telephone etiquette
- Medical terminology
- Call management
- Order processing
- Documentation proficiency
- Recordkeeping expertise
- Client relations
Certification
CNA, QMA, CPR, TB administration.
Timeline
Scheduler
Waldron Nursing Center
08.2020 - Current
QMA
Waldron Nursing Center
04.2012 - Current
CNA
Waldron Nursing Center
04.2012 - Current
Medical Records Clerk
Waldron Nursing Center
04.2012 - Current
CNA
Especially Kidz
06.2004 - 05.2005
General Studies -
Waldron
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