Thodeti Leander

• Monitored inventory levels and placed orders to restock shelves.
• Recognized customer requirements quickly and effectively.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Updated and maintained store signage and displays.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Managed daily store functions, including opening and closing tasks.
• Developed relationships with suppliers to negotiate better prices.
• Prepared monthly reports on sales figures, expenses, profits.
• Reviewed customer feedback to make operational improvements and promote satisfaction.
• Oversaw inventory management through cycle counts, audits, and shrinkage control.
• Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
• Managed daily banking activities such as deposits and withdrawals.
• Managed inventory tracking and physical inventory counts to minimize loss.

Recruited, trained and supervised new employees.

• Maintaining sufficient manpower and keeping them in their respective roles and responsibilities.
• Daily, we are in touch with buyers and the category team regarding PO concerns, which are discussed and closed by EOD.
• Achieving our FC operations metrics on green.
• We started from FC operations, which helped me learn things quickly and on a day-to-day basis to improve my knowledge at work.
• I have ensured my subordinates get the process knowledge from day one, and I have taken multiple process training sessions to motivate my team.
• We are following the daily flash and the hourly basis report of all inbound aspects, maintaining records of inward stocks.
• Following 100% accuracy within time, complete VRN, Scrolls, Trips, GRN, and DMS.
• Daily monitoring reports and motivate our team.