Leanne Frownfelter
Indianapolis
Summary
Dynamic Adult Services Librarian with a proven track record at Westfield Washington Public Library, excelling in collection development and research assistance. Expert in digital resources and fostering community engagement through innovative programming. Committed to enhancing information literacy and delivering exceptional patron support, ensuring a vibrant library experience for all users.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Adult Services Librarian
Westfield Washington Public Library
05.2023 - Current
- Assisted patrons with locating resources to enhance their research and learning.
- Enhanced collection development by analyzing community needs and preferences.
- Managed digital resources to provide seamless online access for library users.
- Conducted research for patrons, providing detailed and relevant information.
- Researched and acquired new library materials to maintain updated library collection.
- Located requested books on shelves and in library database and fetched items for patrons.
- Delivered personalized reader''s advisory services based on individual preferences, fostering a love of reading among patrons.
- Managed acquisition process for new materials, ensuring the library''s collection remained current and relevant.
- Created programs and activities to promote library usage and literacy.
- Provided expert instruction on using print and electronic resources during one-on-one consultations or group workshops.
- Supported digital library collections containing e-books, audiobooks and digital media.
- Assisted library patrons with resolving computer problems.
- Participated in professional development opportunities to stay current on industry trends and best practices.
- Managed inter-library loans, ensuring patrons had access to wide range of materials.
- Responded to numerous reference calls daily, helping patrons with specific information needs.
- Tracked loans of media equipment and materials.
- Managed collections of print and electronic data for public and private access via reference and borrowing.
Children's Librarian
Westfield Washington Public Library
08.2019 - 05.2023
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
- Collaborated with teachers and school administrators to develop library resources for students.
- Researched and acquired new library materials to maintain updated library collection.
- Researched, planned, and set up attractive and informative library exhibits.
- Created programs and activities to promote library usage and literacy.
- Located requested books on shelves and in library database and fetched items for patrons.
- Promoted library services and resources through public relations initiatives and community outreach.
- Responded to numerous reference calls daily, helping patrons with specific information needs.
- Conducted Storytimes for children ages birth through preschool.
Elementary School Secretary
Indiana School for the Blind and Visually Impaired
08.2016 - 08.2019
- Maintained a welcoming atmosphere in the front office by greeting visitors professionally and addressing their inquiries promptly.
- Assisted in creating a safe learning environment for students by monitoring visitor access to campus facilities during daytime hours.
- Ensured timely distribution of important announcements to staff members through email or printed memos.
- Facilitated communication among staff members by managing phone calls, distributing mail, and updating bulletin boards regularly.
- Safeguarded student health records in accordance with legal requirements, ensuring confidentiality at all times.
- Demonstrated adaptability and flexibility in handling a wide range of administrative tasks as needed to support the overall needs of the school community.
- Collaborated effectively with school administration team to ensure smooth daily operations in the main office area.
- Handled sensitive information discreetly while adhering to privacy guidelines set forth by the school district policy.
- Maintained an organized office workspace, ensuring easy retrieval of files and documents when needed by staff members or parents.
- Supported student success by maintaining accurate records on attendance, grades, and other pertinent information.
- Supported the school''s mission and vision through active participation in faculty meetings, committees, and other collaborative efforts with colleagues.
- Wrote and proofread error-free letters, memoranda and other business correspondence.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Teen Services Librarian
Anderson Public Library
11.2014 - 04.2016
- Assisted patrons in locating books and resources, ensuring a welcoming environment.
- Conducted research for patrons, providing accurate information upon request.
- Enhanced community engagement with library events and workshops.
- Developed reading programs to encourage literacy among children.
- Collaborated with local schools to host educational events.
- Facilitated book clubs for diverse age groups, enhancing community interaction.
- Researched and acquired new library materials to maintain updated library collection.
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
- Located requested books on shelves and in library database and fetched items for patrons.
- Managed acquisition process for new materials, ensuring the library''s collection remained current and relevant.
- Assisted library patrons with resolving computer problems.
- Participated in professional development opportunities to stay current on industry trends and best practices.
- Coordinated with local schools to support educational programs, enriching student learning experiences.
- Responded to numerous reference calls daily, helping patrons with specific information needs.
- Directed total budgeting, purchasing and scheduling operations and wrote successful grants to fund innovative library and media projects.
- Taught children about library practices via individual and group instruction.
Media Instructional Assistant
North Central High School
08.2014 - 11.2014
- Supported classroom activities, helping lead teacher maintain organized and efficient learning environment.
- Assisted in lesson planning to enhance student engagement and comprehension.
- Improved student performance by providing additional tutoring and support.
- Coordinated with teaching staff to implement effective classroom management strategies.
- Facilitated group activities, promoting collaboration and teamwork among students.
- Monitored student behavior, maintaining productive classroom atmosphere.
- Assisted in administrative tasks to ensure smooth operation of classroom activities.
- Provided support during classes, group lessons, and classroom activities.
- Supported student learning objectives through personalized and small group assistance.
- Facilitated small group instruction sessions based on specific skill sets or subject matter, boosting overall student achievement levels.
- Implemented behavior management techniques to maintain a positive and focused learning environment.
- Assisted with classroom technology to prepare students with skills needed to succeed in technology-rich world.
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Managed classroom materials inventory, ensuring necessary supplies were available for daily lessons and activities.
- Supported the integration of technology into the classroom, increasing student engagement and facilitating individualized learning experiences.
- Supported students in developing effective study habits, leading to more self-sufficient learning.
- Taught courses under guidance of senior instructors.
Visiting Education Librarian
Indiana University Indianapolis
01.2014 - 06.2014
- Assisted patrons in locating resources for research, improving user experience and satisfaction.
- Facilitated research for patrons, aiding in academic and personal projects.
- Provided reference services to improve patrons' understanding of available resources.
- Strengthened community engagement by hosting educational workshops and events.
- Conducted training sessions for staff to enhance service delivery and resource management.
- Supported educational initiatives by providing research assistance and resource recommendations.
- Researched and acquired new library materials to maintain updated library collection.
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
- Increased patron satisfaction with timely responses to reference inquiries, utilizing extensive knowledge of information sources.
- Managed acquisition process for new materials, ensuring the library''s collection remained current and relevant.
- Created programs and activities to promote library usage and literacy.
- Instructed students on research techniques and use of online resources.
- Joined forces with teachers and administrators to support curriculum content, learning outcomes and student information needs.
- Worked with teachers to provide students with lifelong learning and research skills.
Archives Assistant
Indiana University Indianapolis
05.2013 - 12.2013
- Digitized crucial records to enhance accessibility for remote users and streamline retrieval processes.
- Collaborated with other archive staff to complete large-scale projects efficiently and accurately.
- Maintained strict confidentiality when handling sensitive documents, ensuring privacy for all parties involved.
- Improved archival preservation by implementing proper storage and cataloguing methods.
- Prepared archival materials for digitization projects following established protocols.
- Assisted researchers with locating relevant documents, enhancing their research experience.
- Responded promptly to reference inquiries, providing accurate information and excellent customer service.
Academic Library Intern
Marian University Indianapolis
01.2013 - 04.2013
- Enhanced library user experience by providing efficient and friendly customer service.
- Streamlined book circulation process for increased user satisfaction and faster checkouts.
- Assisted patrons with research inquiries, guiding them to appropriate resources and materials.
- Created visually appealing displays showcasing featured books or highlighting specific genres/themes within the collection.
- Assisted librarian colleagues in weeding outdated or damaged materials from the collection while recommending suitable replacements.
- Collaborated with librarians on collection development, ensuring diverse representation in available materials.
- Organized library catalog, supplies, equipment and records.
- Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.
- Managed collections of print and electronic data for public and private access via reference and borrowing.
- Collected and analyzed statistics on program data and usage using Excel.
- Created library manual, gift, and special collections holdings.
- Created College of Medicine Journal inventory for faculty review.
Graduate Assistant
Indiana University Indianapolis
08.2011 - 12.2012
- Customer Service
- Maintained office records.
- Reconciled monthly budget reports.
- Researched population data for faculty.
- Gathered evaluation course materials for professors.
- Created two monthly bulletin boards for library students.
- Compiled interest and orientation packets for potential and current graduate students.
- Conducted research on American Popular Culture for Professor Xi Niu.
Resource Center Assistant Book Repairer
Indiana School for the Blind and Visually Impaired
06.2011 - 08.2011
- Organized resource materials for easy access and improved efficiency.
- Supported staff in daily operations, contributing to seamless workflow.
- Maintained cleanliness and order of resource center, promoting welcoming environment.
- Repaired Braille and Large Print books.
- Maintained office records.
Library Assistant/ Student Supervisor
Kentucky Christian University
01.1997 - 05.2001
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Located library materials, resources and technologies to fulfill patron requests.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Gained strong understanding of various methods for cataloging books and other materials.
- Automation of 4,000 MARC records converting from card catalog to online catalog.
- Prepared, organized, and quality control of periodicals that went to the bindery each summer.
- Supervised hourly students.
Education
Master of Science - Language Education
Indiana University Indianapolis
Indianapolis, IN05-2019
Master of Science - Library Science
Indiana University Indianapolis
Indianapolis05-2013
Bachelor of Science - Elementary Education
Kentucky Christian University
Grayson05-2001
Skills
- Collection development
- Information literacy
- Research assistance
- Digital resources
- Reference services
- Library technology
- Interlibrary loan
- Collection maintenance
- Database management
- Library outreach
- Program development
- Library programming
- Interlibrary loans
- Electronic resources
- Technical support
- Program planning
Certification
State of Indiana Librarian Certificate 2 Professional Assistant
Expiration 3/31/2030
Affiliations
- Pi Lambda Theta Honor Society Member
Timeline
Adult Services Librarian
Westfield Washington Public Library
05.2023 - Current
Children's Librarian
Westfield Washington Public Library
08.2019 - 05.2023
Elementary School Secretary
Indiana School for the Blind and Visually Impaired
08.2016 - 08.2019
Teen Services Librarian
Anderson Public Library
11.2014 - 04.2016
Media Instructional Assistant
North Central High School
08.2014 - 11.2014
Visiting Education Librarian
Indiana University Indianapolis
01.2014 - 06.2014
Archives Assistant
Indiana University Indianapolis
05.2013 - 12.2013
Academic Library Intern
Marian University Indianapolis
01.2013 - 04.2013
Graduate Assistant
Indiana University Indianapolis
08.2011 - 12.2012
Resource Center Assistant Book Repairer
Indiana School for the Blind and Visually Impaired
06.2011 - 08.2011
Library Assistant/ Student Supervisor
Kentucky Christian University
01.1997 - 05.2001
State of Indiana Librarian Certificate 2 Professional Assistant
Expiration 3/31/2030
Master of Science - Language Education
Indiana University Indianapolis
Master of Science - Library Science
Indiana University Indianapolis
Bachelor of Science - Elementary Education
Kentucky Christian University
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