LeeAnn Wainscott
Monticello
Summary
Experienced in maintaining operational efficiency through effective record-keeping of repairs, calibrations, and tests on equipment. Demonstrated ability to resolve guest complaints and special requests while performing administrative duties, contributing to a positive customer experience. Skilled in managing dining room layouts and ensuring cleanliness, which supports overall event success. Proven track record of collaborating with team members to accomplish tasks efficiently and meet deadlines.
Overview
4
4
years of professional experience
Work History
Tech
Move Over Outfitters
Lafayette
05.2021 - Current
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Operated specialized diagnostic tools used to identify system faults.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
Host
Olive Garden
Lafayette
02.2023 - 06.2023
- Served as point-of-contact for resolving guest complaints or special requests.
- Performed light administrative duties such as filing documents and taking messages.
- Inspected dining areas for any damages or defects.
- Contributed to team efforts by accomplishing related tasks as needed.
- Provided customers with accurate wait times and monitored waiting list.
- Took reservations over phone and in person.
- Greeted guests upon arrival and provided them with menus.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Education
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Customer service
- Team collaboration
- Problem solving
- Time management
- Deadline compliance
- Mechanical tools
- Health and safety regulations
Timeline
Host
Olive Garden
02.2023 - 06.2023
Tech
Move Over Outfitters
05.2021 - Current
Ivy Tech Community College of Indiana