Leela Bai P
Bangalore
Summary
Results-driven HR and Administrative Professional with 15 years of overall professional experience, including 5 years as Human Resources Manager overseeing in end-to-end recruitment, payroll management, employee engagement, and office administration. Proven ability to streamline processes, enhance employee satisfaction, and maintain operational efficiency. Adept at handling confidential data, supporting senior leadership, and ensuring compliance with policies and regulations.
Overview
19
19
years of professional experience
Work History
Human Resource Manager
Zerozilla Infotech Private Limited
Bangalore
08.2021 - Current
- Expertise in sourcing, interviewing, hiring, and onboarding the right talent.
- Managed end-to-end employee lifecycle activities, including onboarding, confirmation, transfers, promotion and exit formalities.
- Generated and managed offer letters, appointment letters, and other employee documentation while ensuring accuracy and compliance.
- Maintained and updated employee records in HRMS ensuring data integrity, confidentiality and timely record management.
- Administered attendance and leave management, including processing Loss of Pay (LOP) reversals and resolving discrepancies.
- Coordinated payroll inputs such as attendance, leave records, salary revision and employee bank account details to ensure timely salary processing.
- Assisted in statutory compliance activities related to PF, ESI, Gratuity, and other HR documentation.
- Managed employee insurance enrollment and handled policy-related queries.
- Developed Excel dashboards and automated trackers for HR data consolidation, reducing manual effort and improving reporting accuracy.
- Handles appraisals and performance improvement initiatives.
- Handles sensitive HR situations with confidentiality, maturity, and practical judgment.
Administrative Officer
Anna Medical College & Research Centre
04.2014 - 08.2021
- Provided comprehensive information to prospective students regarding courses, curriculum, eligibility criteria, course duration, fee structure, certification, and career opportunities.
- Converted inquiries and leads into admissions through effective counselling, follow-ups and relationship-building with prospective students and parents.
- Assisted students throughout the admission and enrollment process, including application submission, document verification, registration, and onboarding formalities.
- Explained admission procedures, enrollment requirements, institute policies, academic guidelines, and course-related regulations to students.
- Monitored fee payments, followed up on outstanding dues, and ensured timely collection of course fees from students.
Academic Counsellor
Indian Institute of Hardware and Technology (IIHT)
08.2007 - 05.2011
- Handled walk-in, telephone, email and online enquiries from prospective students regarding hardware, networking, and IT certification courses.
- Converted enquiries into admissions through effective counselling, relationship building and timely follow-up.
- Guided students on career opportunities, job roles, industry requirements and skill development pathways in the IT and networking sector.
- Provided detailed information on course curriculum, training methodology, certifications, eligibility criteria and career prospects.
- Explained fee structures, payment schedules, financing options and institute policies to prospective students.
- Coordinated fee collection, monitored outstanding payments, and maintained accurate payment records and student documentation.
- Assisted students throughout the admission and enrollment process, ensuring a smooth onboarding experience.
- Updated and maintained enquiry, admission, and fee collection records in the institute database.
- Coordinated with trainers and administrative teams to ensure seamless student enrollment and batch allocation.
Education
Bachelor of Commerce -
Bangalore University
01-2005
Skills
- Strong Employee Relations
- Excellent Communication Skills
- Recruitment & Talent Acquisition
- Problem Solving & Decision Making
- Employee Relationship Management
- Organizational & Administrative Skills
- Adaptability & Fast Learning
- Ability Policy Development & Implementation
- Human Resource Management
- Employee Onboarding & Induction
- Payroll Coordination
- HR Documentation & MIS Reporting
- Statutory Compliance Coordination
- Exit Management & Full & Final Settlement
- Vendor & Client Coordination
- Employee Engagement Activities
- Administration & Operations Management
- Team Coordination
- Communication & Relationship Management
Custom
I do hereby declare that the above-mentioned data all are true and best of my knowledge.
Timeline
Human Resource Manager
Zerozilla Infotech Private Limited
08.2021 - Current
Administrative Officer
Anna Medical College & Research Centre
04.2014 - 08.2021
Academic Counsellor
Indian Institute of Hardware and Technology (IIHT)
08.2007 - 05.2011
Bachelor of Commerce -
Bangalore University