Leena Girish Kaniyamparambil
Palghar
Summary
Dynamic sales and marketing professional with proven success at Nirlon Kitchenware Pvt. Ltd., adept at client retention and relationship management. Skilled in generating inquiries and converting them into profitable sales, leveraging effective communication and negotiation expertise to drive results. Recognised for enhancing client engagement and delivering timely solutions.
Overview
22
22
years of professional experience
Work History
Brand Manager
Nirlon Kitchenware Pvt. Ltd
Palghar
06.2019 - Current
- Independently handle the IndiaMart portal and generate new inquiries through it.
- Promoting the company's existing brands and introducing new products to the market.
- Handling PAN India Sales.
- Making quotations and converting them into profitable sales.
- Maintaining relationships with important clients by making regular calls, understanding their needs, and anticipating new marketing opportunities.
- Follow up for Purchase Orders and advance payment.
- Generating the Proforma Invoice and Production Planning.
- Co-coordinating with the production team for the timely delivery of the order.
- Daily dispatch invoice and Eway bill generation.
- Daily dispatch and order tracking, coordinating with the logistics team.
Sales & Marketing Coordinator
Mudra Arts
Mumbai
02.2013 - 03.2019
- Sales of Outdoor Advertising Space (hoardings and Western Railway advertising space).
- Shouldering the responsibility of the day to day activates of office.
- Provide administrative and executive support within office. Plan client meetings; prepare reports and letters to Western Railway regarding advertising approval and payment related letters; manage records of attendance and administer database.
- Maintained and updated the excel sheet with the start and due date of all clients advertising display. Following up with clients for their payment and the advertising related queries.
- Earned outstanding rating from my Boss for excellent performance as interim office managing (supervising 10 staff), taking updates from all the staff regarding their day to day work and updating Boss on the same.
- Was given the responsibility of handling marketing team of 3 within a span of 6 months and was successful in bringing in new clients from different originations to the company.
- Ron Ryan Arts is one of the leading Outdoor Advertising firm authorized by Western Railway as the sole agency for Publicity of Commercial business.
Travel Consultant cum Office Assistant
Ron Ryan Adventure Holidays & Events Pvt. Ltd
07.2010 - 05.2013
- Responsible for overall functioning of office.
- Counter responsibilities, which include PNR creation, issue and cancel automated & manual air tickets.
- Responsible for effective relationship with customer through proactive customer care to achieve customer satisfaction.
- Handle all Domestic & International Ticketing, assist visa & passport enquiry.
- Manage cancellations, rescheduling, confirmations, reissuing and revalidate the booking.
- Handle all Rail & Bus ticket booking.
- Relying to emails / inquiries.
- Handled Hotel booking and reservations all over India.
- Handled tour packages.
- Managing the cash requirement.
- Handling walk-in customer regarding all travel related queries.
- Handle all passport related inquiry such as process and documents regarding issuing of new passport, renewal of passport, change if any in the passport
- Checking and verifying of all documents required for passport and visa processing.
- Sale & Purchase of currency with assistance
- Handling all western union customers regarding money transfer.
- Submitting daily reports to the HOD on the sales.
- Ron Ryan Adventure Holidays offers host of travel services to tourists visiting India and the rest of the world.
Office Assistant
Thames International (A sister concern of Ron Ryan Adventure Holidays & Events Pvt. Ltd.)
01.2010 - 07.2010
- Perform search for qualified candidates according to the relevant job criteria provided by clients, department heads, using computer database, internet recruiting resources, media and employee referrals and word to mouth.
- Arranging for conducting interviews
- Maintain and update office files.
- Thames International is a professional placement agency catering to the construction industry, like High Rise Residential Towers, Commercial Malls and Infrastructure projects like Bridges, Highways roads and other EPC & E&P projects.
Sr. Executive
Multi Commodity Exchange of India Ltd (MCX)
08.2008 - 03.2009
- Scrutinizing the membership application forms and the related documents for approval of Membership of Exchange
- Issuing of membership approval letters to the approved members of the exchange.
- Prepared the minutes for every approved member of the exchange.
- Follow up with members for the balance payment and pending documents.
- India's No. 1 commodity exchange and world's 6th largest commodity futures exchange
Sr. Executive
Indian Energy Exchange Ltd. (IEX)
10.2007 - 08.2008
- Membership Department
- Scrutinizing the membership application forms and the related documents for approval of Membership of Exchange
- Issuing of membership approval letters to the approved members of the exchange.
- Prepared the minutes for every approved member of the exchange.
- Followed up with members for the members training.
- Speaking to prospective members and sending the IEX related documents to them.
- Coordinating with the IEX systems department for members leased line connectivity.
- India’s first-ever, nationwide, automated, and online electricity trading platform.
Tele Marketing Executive
ANDROMEDA MARKETING PVT LTD. (AN ASSOCIATE OF CITIBANK)
10.2003 - 05.2004
- Speaking to clients and fixing up appointments for a meeting with the marketing executives for filling up their application forms for credit cards.
- Submitting the application forms received by the marketing executives to the verification department.
- Achievements:
- Was given a target of 350 in-active members file to be checked for all pending documents and balance payment to be made. Had physically checked the entire file for the pending documents and coordinated with the accounts departments for all the balance payment to be made.
- Was successful in completing the target after which emails were sent to all the inactive members for their balance payment and pending documents.
Education
B. A. -
L.S. Raheja College of Arts and Commerce
Mumbai01.2003
HSC -
L.S. Raheja College of Arts and Commerce
Mumbai01.2000
SSC -
St. Mary’s High School
01.1998
Skills
- Microsoft Office Suite
- Customer relationship management
- Quotation and project management
- Client retention strategies
- Team leadership and coordination
- Customer engagement and support
- Relationship management skills
- Time management techniques
- Effective communication skills
- Problem-solving abilities
- Attention to detail
- Negotiation expertise
- Conflict resolution strategies
Language Ability
English, Hindi, Marathi, Malayalam
PERSONAL DETAILS
- Nationality: Indian
- Date of Birth: 20th March 1980
- Marital Status: Married
Timeline
Brand Manager
Nirlon Kitchenware Pvt. Ltd
06.2019 - Current
Sales & Marketing Coordinator
Mudra Arts
02.2013 - 03.2019
Travel Consultant cum Office Assistant
Ron Ryan Adventure Holidays & Events Pvt. Ltd
07.2010 - 05.2013
Office Assistant
Thames International (A sister concern of Ron Ryan Adventure Holidays & Events Pvt. Ltd.)
01.2010 - 07.2010
Sr. Executive
Multi Commodity Exchange of India Ltd (MCX)
08.2008 - 03.2009
Sr. Executive
Indian Energy Exchange Ltd. (IEX)
10.2007 - 08.2008
Tele Marketing Executive
ANDROMEDA MARKETING PVT LTD. (AN ASSOCIATE OF CITIBANK)
10.2003 - 05.2004
B. A. -
L.S. Raheja College of Arts and Commerce
HSC -
L.S. Raheja College of Arts and Commerce
SSC -
St. Mary’s High School