Leena K Chengappa
Bangalore
Summary
Adept Resource Manager with a proven track record , specializing in resource mapping, scheduling optimization, and recruitment. Skilled in MS Office and experienced in loss mitigation, I excel in forecasting, conflict management, and mentoring, significantly enhancing operational efficiency and team readiness.
Overview
19
19
years of professional experience
Work History
Senior Scheduler
RSM
Bangalore
08.2022 - 10.2024
- Handling Partnership and Corporate Tax professionals (1065 & 1120/1120S)
- Demand forecasting and scheduling work allocation of Tax professionals across all levels
- Utilization mapping and identifying and escalating scheduling issues and conflict management
- Liaison with global RMs (Resource managers) for demand forecasting and help smooth work allocations towards client requirements (Direct interaction with Global RMs via daily, weekly and monthly calls)
- Liaison with Tax professionals via calls when required to discuss scheduling and allocation based on skill sets
- Training and mentoring new hires (tax professions) on expectations, culture and values of RSM including application usage and workload balancing
- Training and mentoring new Schedulers
- MIS – Business reporting - Using Retain application and Spreadsheets
- Monitoring Tax professional’s timesheets compliance
Advanced Analyst
Ernst & Young (EY)
09.2019 - 04.2022
- Demand forecasting and scheduling for GDS professionals across designations i.e
- Staff, senior, AM, Manager & Senior Manager
- Utilization mapping and identifying and escalating scheduling issues and conflict management
- Supporting Bench management along with miscellaneous reports related to future scheduling
- Facilitating access related activities for professionals (software and technology access)
- Establishing contact and creating brand value with US counterparts
- Ensuring smooth functioning of work schedule of client professionals
- Training and mentoring new hires within RMG
Analyst & Sr. Associate
Capgemini India (formerly IGATE)
08.2012 - 12.2018
- Resource Manager for over 250 fresher and Lateral resources
- Managing portfolios and placements within Organization and Client sites (Handling Tech sourcing for Microsoft, Amazon, SAP, Oracle based projects)
- Coordinate trainings and Certifications as per client requirements (Includes L&D coordination)
- Project Tagging, Time Sheets, Leaves and Attendance management
- Weekly & Monthly MIS (Bench, Trainings, Placements and Billing dashboard preparation and Presentation)
- Driving Skills and CV compliance across Group IT BUs
- Banking process supporting offshore operations for a US residential mortgage client which is a mid-size loan servicer based out of USA, handling default administration and foreclosure referral
Trainee Analyst
Repucom Media Analytics India
02.2012 - 08.2012
- Sports Brand analysis for a reputed US media analytics company
- Identifying and tagging brands from sporting events (Data used for various statistical activities by agencies responsible for brand analysis
Analyst
Computer Sciences Corp (CSC)
09.2007 - 01.2008
- Contracts administration for a fortune 500 US HealthCare Insurer
- Preparation and dispatch of contract documents such as Certificate of coverage and Policy for employers in the US adhering to the respective state mandates complying with HIPAA guidelines
Executive
RecruitSmart
05.2005 - 09.2007
- 3rd part IT recruiter (Handled 5 Clients)
- Fitment Negotiation
- Interview Scheduling
- Document coordination
- Billing, Admin support and MIS
Education
Certified Software Tester -
01.2011
MBA - IT
Sikkim Manipal University
01.2009
BSC - Computer Science
Bangalore University
01.2005
Pre-University -
Karnataka Board
01.2002
SSC -
Karnataka Board
01.2000
Skills
- Experienced Resource manager (Group IT RMG End to end resource mapping to Project billing)
- Handling Scheduling, Allocation and resource planning and recruitment
- Proficient with MS office
- Experienced Loss mitigation/ Default administrator (Processor and Back up to TL) - Under BFSI
- Scheduling optimization
Languages
- English
- Hindi
- Kannada
- Tamil
Leisure
- Enjoy playing badminton
- Dancing
- Listening to music
- Socializing
Personal Information
- Passport Status: Active and Valid
- Date of Birth: 04/21/85
- Marital Status: Married
Timeline
Senior Scheduler
RSM
08.2022 - 10.2024
Advanced Analyst
Ernst & Young (EY)
09.2019 - 04.2022
Analyst & Sr. Associate
Capgemini India (formerly IGATE)
08.2012 - 12.2018
Trainee Analyst
Repucom Media Analytics India
02.2012 - 08.2012
Analyst
Computer Sciences Corp (CSC)
09.2007 - 01.2008
Executive
RecruitSmart
05.2005 - 09.2007
Certified Software Tester -
MBA - IT
Sikkim Manipal University
BSC - Computer Science
Bangalore University
Pre-University -
Karnataka Board
SSC -
Karnataka Board
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