key domains Risk and Compliance Career compliance assessment Identify regulatory and reputational risk at career level and at control level Propose risk mitigation solution Fin Tech Domain Customer Experience – ASYNC Messaging, Email Security Settings & Payment Risk & Compliance Telecom Domain Customer Service – Voice, Chat, Email and Exception handling Customer Experience Product Support End to end Case Management Customer Experience Technical Support Troubleshooting technical Issues - ISP Automation Robotic Process Automation – Back of the house operations