Leena Sharma
Gurugram
Summary
Dynamic Executive Assistant with a proven track record at Dalmia Bharat Group, excelling in executive support and office management. Expert in scheduling and travel coordination, adept at handling confidential information with discretion. Enhanced team efficiency through innovative meeting planning and document handling. Professional and customer service-oriented, fostering seamless communication and collaboration.
Overview
25
25
years of professional experience
Work History
Executive Assistant
Dalmia Bharat Group
09.2007 - Current
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Handled confidential and sensitive information with discretion and tact.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Filed paperwork and organized computer-based information.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Volunteered to help with special projects of varying degrees of complexity.
- Created and managed office systems to efficiently deal with documentation.
- Updated and maintained confidential databases and records.
Sr Executive- HR & Admin
NLDK Timbers Pvt. Ltd.
07.2006 - 09.2007
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Interviewed, recruited and trained new onboarding candidates.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Reported issues to higher management with great detail.
Manager - Office Administration
Stellar Search and Selections Pvt. Ltd.
10.2000 - 04.2006
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
Education
Personnel Management - Diploma in Personnel Management
Annamalai University
Correspondence Bachelor of Commerce
Delhi University
New Delhi 1997
Skills
- Scheduling
- Meeting planning
- Travel administration
- Document handling
- Staff management
- Professional and mature
- Email management
- Office management
- Customer Service-oriented
- Travel coordination
- Executive support
- Appointment setting
Timeline
Executive Assistant
Dalmia Bharat Group
09.2007 - Current
Sr Executive- HR & Admin
NLDK Timbers Pvt. Ltd.
07.2006 - 09.2007
Manager - Office Administration
Stellar Search and Selections Pvt. Ltd.
10.2000 - 04.2006
Personnel Management - Diploma in Personnel Management
Annamalai University
Bachelor of Commerce
Delhi University