Leila Whitfield
Terre Haute,IN
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
4
4
years of professional experience
Work History
Manager
Anna's Hands Soul Food
09.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Team Member
Anna's Hands Soul Food
03.2022 - 07.2024
- Collaborated with team members to maintain high standards of customer service.
- Operated register to process payments and collect cash payment for order totals.
- Monitored product quality to ensure compliance with company standards.
Education
Bachelor of Arts - Public Relations
Indiana State University
Terre Haute, IN05-2028
High School Diploma -
Terre Haute South Vigo High School
Terre Haute, IN06-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Attention to detail
Timeline
Manager
Anna's Hands Soul Food
09.2024 - Current
Team Member
Anna's Hands Soul Food
03.2022 - 07.2024
Bachelor of Arts - Public Relations
Indiana State University
High School Diploma -
Terre Haute South Vigo High School