Lekha Raghavan
Thane
Summary
Accomplished CHRO with extensive experience at Welspun Enterprise Ltd., specializing in talent management and strategic HR development. Proven expertise in leveraging HR digitization for operational excellence while driving diversity, equity, and inclusion initiatives. Recognized for a flexible problem-solving approach that aligns business objectives with employee needs, enhancing leadership capabilities throughout the organization.
Overview
25
25
years of professional experience
1
1
Certification
Work History
CHRO
Welspun Enterprise Ltd.
10.2021 - Current
- Develop a Talent Management Strategy in line with Business to ensure the capability requirement of the organization is met at all points in time
- Lead manpower planning, annual budget plan, L&D and different change initiatives
- Drive assessment, diagnosis, planning, and implementation of strategic talent management programs to support the identification, assessment, development, and retention of key talent across the group
- Formulating and ensuring institutionalization of HR Policies & procedures for a uniform implementation
- Drive the DEI agenda for the organization in line with Welspun World guidelines
- Monitor/Drive planning and implementation of all HR systems & processes including HRIS (SF) to ensure a seamless employee life cycle management
- Enhance the use of technology in HR space for effectiveness
- Lead the Learning & Culture initiatives and create a culture of continuous learning in the organization
- Drive strategic initiatives for employee engagement, monitor effectiveness with the help of Amber, and continuously enhance the engagement score through different initiatives
Head – HR Operations & COE, India
Indian Oiltanking Ltd (Formerly IOT Infrastructure & Energy Services Ltd)
01.2019 - 10.2021
- Develop HR strategy, plans, and budgets in line with Business strategy for India, to ensure that Indian Oiltanking is an employer of choice for the best talent
- Partner with the business leadership team to implement the strategy
- Align Talent Management Strategy in line with Business & HR Strategy to ensure the capability requirement of the organization is met
- Provide leadership for the implementation of the performance management process of the organization including reward management
- Ensure consistent manpower availability within recruitment cycle time through effective manpower planning (using internal job posting or external recruitment)
- Formulating and ensuring institutionalization of HR Policies & procedures for a uniform implementation
- Monitor/Drive planning and implementation of all HR systems & processes including HRIS ( Workday & Ramco) for IOT to ensure a seamless employee life cycle management
- Implement talent review and succession planning process to identify and build an internal talent pipeline
- Drive Reward & Recognition program for IOT
- Ensure Capability Building for IOT through different L&D initiatives being run under IOT Learning Academy that includes leadership programs including e-learning (technical & behavioral)
- Support/Coach Terminal Leadership in people and talent management priorities including workforce planning and manpower cost optimization
Talent Management Specialist
Marquard & Bahls AG (Parent Group of Indian Oiltanking)
08.2017 - 12.2018
- Drive assessment, diagnosis, planning and implementation of strategic talent management programs to support the identification, assessment, development and retention of key talent across the group
- Design and Drive new Performance Development Program across M&B organization
- Act as a Subject Matter Expert and Talent Partner to regional or business line leadership of Oiltanking regarding talent management priorities including workforce planning, diversity, compensation, organizational design, talent selection, change management, talent review, succession planning, retention, engagement issues etc
- Ensure regional & business talent review process of Oiltanking meets the requirement of corporate
- Support Workday implementation for Talent management processes
Head Business HR – Terminalling
IOT Infrastructure & Energy Services Ltd (Now Indian Oiltanking)
03.2011 - 08.2017
- Acted as a Strategic Partner to terminate business and own and develop People Strategy for the Business
- Institutionalized HR Business transformation within the Business, which included building manager capability & imbibing of Values and behavior, organization restructuring, realigning Performance & reward systems along with integrating different aspects of Talent Management
- Ensured Capability Building by collaborating closely with business leadership to develop a high-performing leadership team
- Coached Business leaders on people and talent management priorities including workforce planning and manpower cost optimization
- Lead the Talent Review process for the Business to identify and develop a leadership pipeline and ensure robust succession planning
- Lead Change management and culture Building Initiatives throughout the terminal organization including process safety initiatives
Head Corporate HR (COE)
IOT Infrastructure & Energy Services Ltd (Now Indian Oiltanking)
03.2011 - 03.2015
- Partnered with the business to diagnose current and future business needs related to talent and culture and create and implement strategies for HR in the area of talent management and compensation
- Supported businesses in succession planning for critical positions and their career management
- Facilitated annual talent review process including Succession Planning and the identification and development of high-potential and high-performing employees
- Created & implemented a robust Performance Management system
- Developed framework for implementation of Variable / Incentive pay policy
- Led and administered annual salary planning, review & payouts, engaged compensation consulting firms to review market trends & suggest rewards strategies to keep abreast of trends and best practices
- Lead Salary Restructuring exercise to bring in flexible salary structure in association with Aon Hewitt
- Responsible for aggregating and keeping a control on the Compensation budget
- Lead & designed the Job Evaluation project in association with Mercer to finalize the job architecture and band structure for IOT
- Supported different developmental initiatives like coaching, and mentoring for critical talent including roll out of executive coaching program for top management
- Defined Behavioral Anchors for Values & roll out workshops
- HRMS & Automation - Facilitated development and implementation of different HR Systems
- Conceptualized and implemented the Reward & Recognition Program
- Developed Employee engagement programs, welfare measures and CSR volunteering initiatives aimed at enhancing motivation and morale
Sr. Manager- HR
UFO Moviez
06.2010 - 03.2011
- Established and lead the talent management function which included creating a performance management system and setting up learning & development function
- Redesigned the Role and Grade matrix and organization structure
- Created and revised different HR Policies and initiated Reward and Recognition Programs
Sr. Manager- HR
Peninsula Land Ltd
08.2009 - 12.2009
- Development of Learning and Development Strategy for Peninsula and initiated learning culture in the organization
- Established performance driven culture through robust Performance Management System
- Action Planning based on results of great place to work (GPTW) survey
Manager- OD
Infrasoft Technologies Ltd.
04.2008 - 08.2009
- Lead Competency Mapping for major roles within 2 months for ISO re-certification
- Facilitated Conflict Management Initiative for senior management resulting to better team bonding within the organization
- Managed Internal Communication initiative successfully during the slowdown to maintain employee morale
Manager- L&D
Hindustan Construction Co. Ltd (HCC)
03.2003 - 03.2008
- Established Leadership development programme for second in command fast track employees
- Initiated 360 degree appraisal as a developmental tool for leadership development
- Designed and implemented a succession planning initiative called HCC TEAM 20
- Special Assignment for Hincon Techno Consultant (HTC) resulting in revenue generation for Training Department
- Appreciation from top Management team on successful completion as it led to improvement in the performance of the department
- Managed GET/MT training programme to create a pool of fast trackers in the organization through campus to corporate training programme
- These programmes helped HCC to be considered as one of the most preferred recruiters at NITs and other top notch colleges in India
- Created a blue print for construction of learning center
- Initiated a pilot for executive coaching
- Buddy scheme for new employees & mentoring for fresh recruits for integration into system
Assistant Manager (Technical)
Simplex Concrete Piles (I) Ltd
02.2000 - 02.2003
Education
Post Graduate in Management - Construction Management
NICMAR
Pune, India01.2000
Graduate in Engineering - Civil
Dharmasinh Desai University
Nadiad, Gujarat, India01.1997
Skills
- Human Resource Strategy Development
- Talent Acquisition
- Performance Management
- Compensation and Benefits
- M&A: HR Due Diligence
- DEI initiatives
- HR digitization and information system implementation
- HR Process Improvement
- Competency Management
- Change Management
- Leadership Development
- Talent Management
- Talent review and succession planning
- Business partnering, consulting, and coaching
- HR Policy, Process, and Systems
- Performance coaching
- Flexible problem-solving approach that balances business goals with employee needs
Certification
- Certified in Mercer methodology of Job Evaluation
- Hogan Certification
- Certified Professional Coach: ACSTH certified: Currently Pursuing ICF ACC certification
- Design Thinking Certification from MIT Sloan
- Leading Organization & Change Certification from MIT Sloan
- Group Leadership programs of Welspun World
- Certified Facilitator and trainer
Timeline
CHRO
Welspun Enterprise Ltd.
10.2021 - Current
Head – HR Operations & COE, India
Indian Oiltanking Ltd (Formerly IOT Infrastructure & Energy Services Ltd)
01.2019 - 10.2021
Talent Management Specialist
Marquard & Bahls AG (Parent Group of Indian Oiltanking)
08.2017 - 12.2018
Head Business HR – Terminalling
IOT Infrastructure & Energy Services Ltd (Now Indian Oiltanking)
03.2011 - 08.2017
Head Corporate HR (COE)
IOT Infrastructure & Energy Services Ltd (Now Indian Oiltanking)
03.2011 - 03.2015
Sr. Manager- HR
UFO Moviez
06.2010 - 03.2011
Sr. Manager- HR
Peninsula Land Ltd
08.2009 - 12.2009
Manager- OD
Infrasoft Technologies Ltd.
04.2008 - 08.2009
Manager- L&D
Hindustan Construction Co. Ltd (HCC)
03.2003 - 03.2008
Assistant Manager (Technical)
Simplex Concrete Piles (I) Ltd
02.2000 - 02.2003
Post Graduate in Management - Construction Management
NICMAR
Graduate in Engineering - Civil
Dharmasinh Desai University
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